Asure’s approach to enhancing their call center experience using generative AI and Amazon Q in Quicksight
AWS Machine Learning - AI
MARCH 20, 2025
Asure anticipated that generative AI could aid contact center leaders to understand their teams support performance, identify gaps and pain points in their products, and recognize the most effective strategies for training customer support representatives using call transcripts. John Canada, VP of Engineering at Asure.
95 
Let's personalize your content