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AI as a catalyst for ESG: Empowering CIOs to drive sustainable innovation

CIO

Aligning IT operations with ESG metrics: CIOs need to ensure that technology systems are energy-efficient and contribute to reducing the company’s carbon footprint. Aligning technology with ESG metrics: CIOs must lead efforts to align AI, genAI and blockchain technologies with specific ESG metrics.

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How resilient CIOs future-proof to mitigate risks

CIO

Perez highlights metrics like reduced security incidents, compliance adherence, and improvements in data governance. These metrics not only safeguard operations, they enable organizations to pivot quickly whether responding to market shifts or seizing new AI opportunities, he says.

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Transforming distribution: How Ingram Micro is becoming a platform business

CIO

These high-level metrics tie to every leaders objectives. We look at the results and metrics and share our thoughts. How did you manage that shift in incentives? We have a platform value goal and technology goals for reliability, stability, and compliance. One is a value capture goal and the other is a run goal. We discuss everything.

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Digital KPIs: The secret to measuring transformational success

CIO

For example, McKinsey suggests five metrics for digital CEOs , including the financial return on digital investments, the percentage of leaders’ incentives linked to digital, and the percentage of the annual tech budget spent on bold digital initiatives. As a result, outcome-based metrics should be your guide.

KPI 211
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How DPDP Act will define data privacy in the digital-first world

CIO

Kapil summarises, By integrating encryption, Zero Trust policies, and AI-powered threat intelligence, enterprises can create a robust cybersecurity ecosystem that not only defends against evolving threats but also fosters business continuity and regulatory compliance.

Data 89
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15 ITSM ITIL Metrics for Tracking Incident and Service Management Success

Samanage

Your service desk solution may come with a baked-in set of reports, but these aren’t necessarily the most critical ITSM ITIL metrics for your service team to track. This metrics list compiles some of the top metrics for service desk teams. Incident Response Time. Cost per Ticket. Number of Active Tickets. Reopen Rate.

Metrics 75
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Business Continuity: Expectations of True Preparedness

Infinidat

Business Continuity: Expectations of True Preparedness. Business applications are mission critical for every enterprise, and the ability to maintain ‘always on’ live operations for customers and employees has never been more important. Every business regularly examines how they can ensure business continuity.