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5 questions CIOs must ask after Southwest Airlines’ failure

CIO

Murray reported that pilots and crew waited hours to speak to staff about reassignments, and hundreds of pilots and crew members slept in airports next to passengers. Looking beyond operations, do leaders and managers have collaboration tools, real-time reporting dashboards, and forecasting machine learning models to aid in decision-making?

Airlines 361
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26 essential book recommendations by and for IT leaders

CIO

Next time you settle into your airline seat, it might be worth setting aside the reports and spreadsheets and instead turn this time into an opportunity for big-picture thinking. As a business scales, it’s important to scale your team along the way,” says Cannava. They returned home to found the SEAL leadership training team. “It

CTO Coach 342
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Best Practices for Digital Product Development

Openxcell

Creating a digital product is a complex process that requires careful planning, clear strategies, and many decisions to be made even before starting the initiation. However, by carefully approaching digital product management, it is possible to avoid these complexities. What is a Digital Product?

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Bringing an AI Product to Market

O'Reilly Media - Ideas

The Core Responsibilities of the AI Product Manager. Product Managers are responsible for the successful development, testing, release, and adoption of a product, and for leading the team that implements those milestones. Agreeing on metrics.

Marketing 145
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QA Engineering Roles: Skills, Tools, and Responsibilities in a Testing Team

Altexsoft

The quality assurance engineer is vital to every tech product release. Depending on team size and structure, QA is viewed and utilized differently, but tailored to specific organization needs. Other variations of QA-related job offerings are QA analyst, QA engineer, automation engineer, test automation developer, etc.

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Setting Business Goals with SLOs

Honeycomb

Meaningless goals like that are born as a result of bad communication during the goal-setting process. Every event slower than the threshold is considered an error, and it counts against your error budget. Because SLOs provide that ability, teams are eager to use SLOs when setting their yearly goals. Congratulations!

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How to get gen AI spend under control

CIO

Gen AI offers many opportunities to spend too much and get too little in return when, instead, companies can use their gen AI budgets more strategically, allowing them to reap more benefits from investments and pull ahead of their competitors. Tokens are not a unit of value,” says Eric Moakley, the company’s head of product management. “So