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Youre under this pressure unless youve given up and relinquished responsibility for formulating the organizations technology vision to a chief digital officer, chieftechnologyofficer, or some other titled individual whose job is to make promises you as CIO are supposed to keep. Dont do that.
Agentic AI, the more focused alternative to general-purpose generativeAI, is gaining momentum in the enterprise, with Forrester having named it a top emerging technology for 2025 in June. It all sounds good, but the challenge is that people get annual budgets and cannot tolerate variability, he says.
A lack of AI expertise is a problem, however, when other company leaders often turn to CIOs and other IT leaders as the “go-to people” for solving AI problems, says Pavlo Tkhir, CTO at Euristiq, a digital transformation company. “A The technology is too novel and evolving,” he says. “As Blank says.
Cloud spending is going up and budgets are tightening, so theyre asking whats going on and how do we right this ship. Cloud spending is going up and budgets are tightening, so theyre asking whats going on and how do we right this ship. And for some organizations, annual cloud spend has increased dramatically.
As technologies evolve, CIOs still need to build mutual commitment and support for IT initiatives,” says tech consultant and author Gerald Leonard. Business leaders can’t wait until next year for another budget to get approved.” You can’t ignore what’s going on in the world,” he says.
The early bills for generativeAI experimentation are coming in, and many CIOs are finding them more hefty than they’d like — some with only themselves to blame. CIOs are also turning to OEMs such as Dell Project Helix or HPE GreenLake for AI, IDC points out.
The impact of generativeAIs, including ChatGPT and other large language models (LLMs), will be a significant transformation driver heading into 2024. Below are several generativeAI drivers for CIOs to consider when evolving their digital transformation priorities.
GenerativeAI has been hyped so much over the past two years that observers see an inevitable course correction ahead — one that should prompt CIOs to rethink their gen AI strategies. Gen AI projects can cost millions of dollars to implement and incur huge ongoing costs, Gartner notes. What comes up must come down.”
At Emburse, an expense reimbursement company, software developers use code generation tools like Github Copilot and Amazon Q Developer, which integrate directly into developer environments, says Ken Ringdahl, the companys CTO. Theyre used to automate code generation, improve code structure, and even identify potential defects.
“With a focus on automation for customer service and telesales functions, we’re looking at intelligent automation solutions that can help improve customer engagement and self-help capabilities,” says Chris Pendergast, the company’s SVP and CTO.
And online education company Pluralsight conducted a survey of IT professionals in the US and UK and found that 74% worried AI tools will make many of their daily skills obsolete. For the rest, gen AI will greatly augment the power and value of the role of the CIO, he says. I like driving the business forward.”
2023 was a year made notable by a range of unexpected, unpredictable, and fast-moving challenges that, despite seemingly having little to do with technology, had profound impacts on IT strategies. Delayed decision-making Bhadresh Patel, chief digital officer at global consulting firm RGP, sees organization’s showing more caution than usual.
“It seems to be an increasing worry — worry over whether the enterprise is secure and its data is protected, because everything else falls to the wayside if that’s not taken care of first,” says John Buccola, CTO of E78 Partners, which provides consulting and managed services in finance technology and other professional areas.
His goal is to surface answers to those big questions and to “ensure all departments within our organization understand how AI assists with their day-to-day tasks and how to use it properly and safely.” Achieve aggressive AI goals That’s not to suggest CIOs are slowing down their AI work. We’re piloting, PoC-ing.
I take what I learned in the scriptwriting seminar about passion and the narrative arc into every meeting I attend,” one chieftechnologyofficer said. The uses of storytelling Storytelling can be used to persuade senior executives to release budget, plot a change in strategy, or share good and bad news.
Roland Carandang, global leader for innovation at consultancy Protiviti, says the fact that organizations “don’t know what they’ve got” in and around those legacy systems can also stymie IT’s efforts to innovate. As former CTO and head of digital at Harley-Davidson Motor Co., This will push organizations and IT to not fear disruption.
Beyond the CIO First, no formal request was made to the CIO — the chief information officer — to execute a project, nor were business requirements defined, or even an elaborate budget needed. Funding for this is minimal at first and likely to grow — outside of the IT budget.
Microsoft CTO Kevin Scott compared the company’s Copilot stack to the LAMP stack of Linux, Apache, MySQL and PHP, enabling organizations to build at scale on the internet, and there’s clear enterprise interest in building solutions with these services. As in Q3 , demand for Microsoft’s AI services remains higher than available capacity.
Jim Warman, vice president of infrastructure architects and engineers at Myriad360, a data center and cybersecurity consulting firm, sees the same trend. The demands of AI make for a compelling reason to consider hardware upgrades, adds Rob Clark, president and CTO at AI tool provider Seekr.
Tech services provider Logicalis found in its 2024 Global CIO Report that 89% of CIOs reported “actively seeking opportunities to incorporate AI capabilities into their companies,” making it the No. And CIOs said the need for security improvements is the top driver of IT budget increases. 1 priority among its respondents as well.
For the more specialized IT needs, there just aren’t enough people to meet the demand,” says Michael Manos, CTO of Dun & Bradstreet. But CIOs are also working with niche consultancies and startups for skills in areas such as cybersecurity, AI, cloud, analytics, and DevOps.
About half of companies surveyed by Gartner in late 2023 were developing their own AI tools, but the number fell to about 20% at the end of 2024, says John-David Lovelock, a vice president and analyst at Gartner. Many companies that have tried to build their own AI tools have run into problems with a lack of expertise and budget, he says.
CIOs had to navigate a labyrinth of challenges in 2023: generativeAI rewrote the rulebook of technological possibility, governments started to draft new regulatory frameworks for the tech sector, and global conflicts disrupted business operations. Through it all, CIOs had to adapt swiftly.
Agentic AI is having a moment, as proponents see the benefits of using autonomous AI agents to automate manual tasks across organizations. Agentic AI, which Forrester named a top emerging technology for 2025 in June , takes generativeAI a step further by emphasizing operational decision-making rather than content generation.
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