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For a team to be Agile, they need to change their method to reflect the Agile philosophy. It’s easy because, in most cases, they can start with one of the many off-the-shelf Agile methods, like the one in this book. It’s hard because they need to change their way of working, and that involves changing a lot of habits.
If you can do so honestly, make an explicit promise that no one’s getting fired as a result of the change. People need ground to stand on, so provide a roadmap for the change. If you’re using this book as the basis for your change, provide copies, and tell people which parts you’re using. This is a grave mistake!
In the words of Ben Treynor Sloss, Google’s VP of engineering who coined the very term SRE , “it’s what happens when you ask a software engineer to design an operation function.”. The hierarchy of service reliability needs, according to Google’s SRE book. Source: Site Reliability Engineering.
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