Remove B2C Remove Metrics Remove Software Review
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How today’s enterprise architect juggles strategy, tech and innovation

CIO

Observer-optimiser: Continuous monitoring, review and refinement is essential. tagging, component/application mapping, key metric collection) and tools incorporated to ensure data can be reported on sufficiently and efficiently without creating an industry in itself!

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Customer experience startup Clootrack raises $4M, helps brands see through their customers’ eyes

TechCrunch

Getting inside the mind of customers is a challenge as behaviors and demands shift, but Clootrack believes it has cracked the code in helping brands figure out how to do that. His ultimate goal is to be “the single platform for B2C firms.”. CEO Babu Sivadasan. Clootrack team. Image Credits: Clootrack.

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The State Of Saas: After A Positive Start To 2024, Founders Can Find Success In A Reset Market

Crunchbase News

At the same time, revenue growth was down and churn rates were at an all-time high, reflecting a period of “normalization” post-pandemic due to rising interest rates and enterprises cutting down on their software expenditures. There’s been a resurgence in B2C software growth in particular, with CAGR at 6.3%

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Brazil’s Kovi closes $104M Series B to make car ownership ‘more inclusive’ in LatAm

TechCrunch

The company also enhanced its B2C offering so that drivers can access a car, with “everything included,” from insurance to 24-hour road support and preventive maintenance through Kovi. It also, naturally, plans to add to its 700-person team — including hiring developers, software engineers and data scientists. Less than 0.5%

Insurance 246
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Salesforce certification guide: Roles, paths, exams, cost, training, requirements

CIO

Once candidates have completed the three prerequisite certifications (chart below), they must successfully pass the Salesforce B2C Solution Architect exam, which tests their ability to design and implement multicloud solutions, as well as their understanding of the Salesforce Customer 360 Vision and Platform.

Training 131
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Extra Crunch roundup: Pre-pitch tactics, Warby Parker S-1, Israel’s fintech ecosystem

TechCrunch

Morton, who has also reviewed thousands of YC applications, shares his thoughts on when to submit an application, what to do if you miss the deadline and whether you’ll need to relocate if accepted. Use discount code ECFriday to save 20% off a one- or two-year subscription. Image Credits: Robert Katai under a license.

Fintech 216
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Net Promoter Score: How to Use and Track the Main Loyalty Metric

Altexsoft

One of the most efficient and valuable metrics here to implement is the Net Promoter Score. NPS isn’t a very insightful metric when it comes to improving your product. Transactional approach for B2C. At the same time, many customers tend to mute or skip such messages due to being too busy, and never go back to them.

.Net 73