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Evaluating RAG applications with Amazon Bedrock knowledge base evaluation

AWS Machine Learning - AI

Amazon Bedrock has recently launched two new capabilities to address these evaluation challenges: LLM-as-a-judge (LLMaaJ) under Amazon Bedrock Evaluations and a brand new RAG evaluation tool for Amazon Bedrock Knowledge Bases.

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Amazon Q Business simplifies integration of enterprise knowledge bases at scale

AWS Machine Learning - AI

In this post, we propose an end-to-end solution using Amazon Q Business to simplify integration of enterprise knowledge bases at scale. This solution ingests and processes data from hundreds of thousands of support tickets, escalation notices, public AWS documentation, re:Post articles, and AWS blog posts.

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Automate emails for task management using Amazon Bedrock Agents, Amazon Bedrock Knowledge Bases, and Amazon Bedrock Guardrails

AWS Machine Learning - AI

In this post, we demonstrate how to create an automated email response solution using Amazon Bedrock and its features, including Amazon Bedrock Agents , Amazon Bedrock Knowledge Bases , and Amazon Bedrock Guardrails. These indexed documents provide a comprehensive knowledge base that the AI agents consult to inform their responses.

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Accelerate AWS Well-Architected reviews with Generative AI

AWS Machine Learning - AI

Building cloud infrastructure based on proven best practices promotes security, reliability and cost efficiency. To achieve these goals, the AWS Well-Architected Framework provides comprehensive guidance for building and improving cloud architectures. This systematic approach leads to more reliable and standardized evaluations.

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How AWS sales uses Amazon Q Business for customer engagement

AWS Machine Learning - AI

Earlier this year, we published the first in a series of posts about how AWS is transforming our seller and customer journeys using generative AI. Field Advisor serves four primary use cases: AWS-specific knowledge search With Amazon Q Business, weve made internal data sources as well as public AWS content available in Field Advisors index.

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Principal Financial Group uses QnABot on AWS and Amazon Q Business to enhance workforce productivity with generative AI

AWS Machine Learning - AI

As Principal grew, its internal support knowledge base considerably expanded. With the QnABot on AWS (QnABot), integrated with Microsoft Azure Entra ID access controls, Principal launched an intelligent self-service solution rooted in generative AI. Adherence to responsible and ethical AI practices were a priority for Principal.

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Orchestrate generative AI workflows with Amazon Bedrock and AWS Step Functions

AWS Machine Learning - AI

This post discusses how to use AWS Step Functions to efficiently coordinate multi-step generative AI workflows, such as parallelizing API calls to Amazon Bedrock to quickly gather answers to lists of submitted questions.