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Case in point: taking stock of the CrowdStrike outages

CIO

By comparison, the previous record-holder for most expensive downtime was the 2017 AWS outage, which cost customers an estimated $150 million. Its worth doing that extra step of diligence because it can save you problems down the road, she says. Our legal team knows exactly what to ask for when negotiating contracts.

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10 best practices when partnering for strategic skills

CIO

IT leaders must rigorously assess their partners’ talent management and development strategies, build greater trust and transparency into the relationships, and invest in greater partner governance. Many of the new skills are in rare supply, as are team leaders experienced in this new development paradigm.”