Remove Authentication Remove Compliance Remove Serverless
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Revolutionizing customer service: MaestroQA’s integration with Amazon Bedrock for actionable insight

AWS Machine Learning - AI

MaestroQA also offers a logic/keyword-based rules engine for classifying customer interactions based on other factors such as timing or process steps including metrics like Average Handle Time (AHT), compliance or process checks, and SLA adherence. A lending company uses MaestroQA to detect compliance risks on 100% of their conversations.

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Unleash the power of generative AI with Amazon Q Business: How CCoEs can scale cloud governance best practices and drive innovation

AWS Machine Learning - AI

Inconsistent governance – Without a standardized, self-service mechanism to access the CCoE teams’ expertise and disseminate guidance on new policies, compliance practices, or governance controls, it was difficult to maintain consistency based on the CCoE best practices across each business unit.

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Accelerate AWS Well-Architected reviews with Generative AI

AWS Machine Learning - AI

Using Amazon Bedrock Knowledge Base, the sample solution ingests these documents and generates embeddings, which are then stored and indexed in Amazon OpenSearch Serverless. User authentication is handled by Amazon Cognito , making sure only authenticated user have access.

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Build a multi-tenant generative AI environment for your enterprise on AWS

AWS Machine Learning - AI

It contains services used to onboard, manage, and operate the environment, for example, to onboard and off-board tenants, users, and models, assign quotas to different tenants, and authentication and authorization microservices. API Gateway is serverless and hence automatically scales with traffic.

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How AWS sales uses Amazon Q Business for customer engagement

AWS Machine Learning - AI

This includes how we configured data sources that comprise our knowledge base, indexing documents and relevancy tuning , security (authentication, authorization, and guardrails ), and Amazon Qs APIs for conversation management and custom plugins. Previously, we had to build and maintain custom logic to handle these tasks.

AWS 90
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Getting started with computer use in Amazon Bedrock Agents

AWS Machine Learning - AI

The architecture is complemented by essential supporting services, including AWS Key Management Service (AWS KMS) for security and Amazon CloudWatch for monitoring, creating a resilient, serverless container environment that alleviates the need to manage underlying infrastructure while maintaining robust security and high availability.

AWS 123
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SAP and Databricks: Better Together

Perficient

Unity Catalog offers strong authentication, asset-level access control and secure credential vending to provide a single, unified, open solution for protecting both (semi- & un-)structured data and AI assets. The serverless SQL warehouses have been kind of a game changer for me because they spin up immediately and size elastically.