article thumbnail

How to know a business process is ripe for agentic AI

CIO

The IT department uses Asana AI Studio for vendor management, to support help-desk requests, and to ensure its meeting software and compliance management requirements. Customer service: A target agentic AI use case One area that might be ideal for agentic AI is customer service.

How To 191
article thumbnail

Mitigating cyber risks: the essential role of collaboration for Middle East organizations

CIO

The panelists identified three high-risk functions that organizations in the Middle East must prioritize—credential management, vendor management, and patch management. These areas, often neglected or poorly managed, can expose businesses to serious vulnerabilities.

Security 160
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

JLR revs up AI and intelligent automation initiatives

CIO

Anthony Battle is leaning heavily on AI and IA — artificial intelligence and intelligent automation — to deliver digital transformation at luxury auto maker Jaguar Land Rover. Battle joined JLR as group chief digital and information officer in February 2022, after a long career managing IT for a succession of oil companies.

article thumbnail

Software vendors offer AI sales boost for retail at NRF show

CIO

If software vendors have their way, the answer is likely to involve more artificial intelligence. Artificial Intelligence, Generative AI, IT Strategy, Microsoft, Predictive Analytics, Retail Industry, Vendor Management, Vendors and Providers

Retail 158
article thumbnail

CIOs still grapple with what gen AI can do for the enterprise

CIO

One of the first use cases of artificial intelligence in many companies, including both Michelin and Albemarle, was predictive maintenance, which at its most basic level is an algorithm trained on data collected by sensors. “And for business users, it will surpass what Microsoft did for workforce productivity.”

article thumbnail

12 AI predictions for 2025

CIO

Vendors are adding gen AI across the board to enterprise software products, and AI developers havent been idle this year either. Weve also seen the emergence of agentic AI, multi-modal AI, reasoning AI, and open-source AI projects that rival those of the biggest commercial vendors.

article thumbnail

Cost, security, and flexibility: the business case for open source gen AI

CIO

Travel and expense management company Emburse saw multiple opportunities where it could benefit from gen AI. It could be used to improve the experience for individual users, for example, with smarter analysis of receipts, or help corporate clients by spotting instances of fraud.