Artificial Intelligence and Unified Communications

Zoom dives deeper into intelligent customer service with Solvvy acquisition

TechCrunch

MAY 13, 2022

As the company wrote in a blog post announcing the new service: Combining contact center functionality with Zoom unified communications solutions, Zoom Contact Center can operate as a standalone customer experience solution or integrate directly into an existing website or application.

Unified Communications

Unified Communications Scalability Applications Meeting

5 hot IT budget investments — and 2 going cold

CIO

FEBRUARY 13, 2023

Hot: AI and VR/AR With digital transformations moving at full throttle, and a desire to stay innovative, it should come as no surprise that use cases for virtual reality, augmented reality, and artificial intelligence continue to grow in several verticals. Enterprise communications services saw slow but steady 1.6%

Budget

Budget Artificial Inteligence Technical Review VR

Competition is stiff, but retailers know what it takes to compete

CIO

NOVEMBER 14, 2024

She often writes about cybersecurity, disaster recovery, storage, unified communications, and wireless technology. She has extensive experience both as a researcher and a business and technology journalist, covering a broad range of issues and topics. Karen holds a Bachelor of Arts degree from UCLA.

Retail

Retail Disaster Recovery Technical Review Sustainability

Webinars

Automation, Evolved: Your New Playbook For Smarter Knowledge Work

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The Power of One

CIO

AUGUST 8, 2022

Our cloud-based Unified Communications solutions offer greater functionality and flexibility, without the large upfront cost of traditional systems and extend voice solutions to the home office and mobile phone – customers never need to know the difference. This will change in 2022, with AI set to become mainstream. business ICT.

Unified Communications

Unified Communications Artificial Inteligence Artificial Intelligence Firewall

Flexential – Providing Enterprises with the Interconnected Data Center and Hybrid Cloud Solutions They Need

CIO

JULY 12, 2022

They must also deliver the speed and low-latency great customer experiences require in an era marked by dramatic innovations in edge computing, artificial intelligence, machine learning, the Internet of Things, unified communications, and other singular computing trends now synonymous with business success.

Data Center

Data Center Enterprise Cloud Artificial Inteligence

RapidDeploy raises $29M for a cloud-based dispatch platform aimed at 911 centers

TechCrunch

APRIL 29, 2021

We’re thinking about unified communications.” . “It’s about being more of a triage service rather than a message switch,” Raucher said. “As we see it, the platform will evolve with customers’ needs. Tactical mapping ultimately is not big enough to cover this.

Cloud

Cloud Unified Communications Analytics Big Data

PaaS, IaaS, and SaaS: Making the Right Choice for Your Oracle Cloud Migration

Datavail

APRIL 6, 2021

The term XaaS (“anything as a service”) is shorthand for the proliferation of cloud services in recent years—everything from databases and artificial intelligence to unified communications and disaster recovery is now available from your choice of cloud provider.

Cloud

Cloud Disaster Recovery Off-The-Shelf Artificial Inteligence

Zoom launches AI-powered features aimed at sales teams

TechCrunch

APRIL 13, 2022

At the time, Zoom said it saw Zoom Contact Center as “supporting customer service use cases,” including upselling, by “combining unified communications and contact center capabilities [with Zoom].”

Software Review

Software Review Technical Review Unified Communications Meeting

Why Going Cloud Native Is the Right Move in the Recession

d2iq

FEBRUARY 1, 2023

The cloud, Kubernetes, artificial intelligence, machine learning, and edge/IoT computing have made such rapid advances that many organizations are struggling to keep up. Government organizations are modernizing to gain operational agility, unify communications, and gain strategic and tactical advantages.

Cloud

Cloud Artificial Inteligence Unified Communications Survey

Building the Next-Generation Military: DoDIIS 2022

d2iq

DECEMBER 6, 2022

Hicks issued a memorandum in February 2022 establishing the formation of the DoD Chief Digital and Artificial Intelligence Officer (CDAO). As the movement to containerization in the cloud sets the stage for next-generation intelligent infrastructures, D2iQ CEO Tobi Knaup explains why Kubernetes and AI are an ideal match.

Artificial Inteligence

Artificial Inteligence Artificial Intelligence Unified Communications Conference

Achieving Military Superiority: CDCA Defense Summit 2022

d2iq

NOVEMBER 22, 2022

Alamo Ace, for example, focused on winning the war in the gray zone, while the upcoming DoDIIS conference (at which D2iQ will also be participating) is heavily focused on leveraging artificial intelligence (AI).Unifying To achieve this objective, attendees at CDCA 2022 will be looking for the best solutions to enable the U.S.

Unified Communications

Unified Communications Conference Artificial Inteligence Artificial Intelligence

Mission-Ready: Join Us at the AWS Summit Washington, DC

d2iq

MAY 2, 2022

D2iQ further ensures the success of its solutions through rigorous testing, certification, and dedicated expert support. This solution brief explains how the D2iQ Kubernetes Platform platform meets all the NSA/CISA Kubernetes security hardening guidelines.

AWS

AWS Artificial Inteligence Guidelines IoT

Get to know the five latest breakthroughs of the digital marketing world

Strategy Driven

MARCH 24, 2021

A few years ago, concepts like artificial intelligence, voice and image search, and data-driven actions were incredible. VoIP can help streamline your business communications immensely by giving you a unified communication service that caters to all aspects of client relations.

Digital Marketing

Digital Marketing VOIP Marketing Unified Communications

The transformation of shared services

CIO

DECEMBER 3, 2024

The model continues to evolve to embrace higher levels of technology and automation like artificial intelligence, robotic process automation (RPA), process mining, and process discovery. She often writes about cybersecurity, disaster recovery, storage, unified communications, and wireless technology.

Disaster Recovery

Disaster Recovery Artificial Inteligence Artificial Intelligence Unified Communications

Sustainability: Real progress but also thorny challenges ahead

CIO

NOVEMBER 5, 2024

She often writes about cybersecurity, disaster recovery, storage, unified communications, and wireless technology. She has extensive experience both as a researcher and a business and technology journalist, covering a broad range of issues and topics. Karen holds a Bachelor of Arts degree from UCLA.

Sustainability

Sustainability Disaster Recovery Survey Energy

CTO Universe

Zoom dives deeper into intelligent customer service with Solvvy acquisition

5 hot IT budget investments — and 2 going cold

Webinars

Trending Sources

Competition is stiff, but retailers know what it takes to compete

Webinars

The Power of One

Flexential – Providing Enterprises with the Interconnected Data Center and Hybrid Cloud Solutions They Need

RapidDeploy raises $29M for a cloud-based dispatch platform aimed at 911 centers

PaaS, IaaS, and SaaS: Making the Right Choice for Your Oracle Cloud Migration

Zoom launches AI-powered features aimed at sales teams

Why Going Cloud Native Is the Right Move in the Recession

Building the Next-Generation Military: DoDIIS 2022

Achieving Military Superiority: CDCA Defense Summit 2022

Mission-Ready: Join Us at the AWS Summit Washington, DC

Get to know the five latest breakthroughs of the digital marketing world

The transformation of shared services

Sustainability: Real progress but also thorny challenges ahead

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