TechEmpower CTO

OCTOBER 9, 2023

Artificial Intelligence (AI), and particularly Large Language Models (LLMs), have significantly transformed the search engine as we’ve known it. With Generative AI and LLMs, new avenues for improving operational efficiency and user satisfaction are emerging every day.

Generative AI 346

Generative AI Artificial Inteligence How To Systems Review 346

AWS Machine Learning - AI

JANUARY 29, 2025

Generative AI can revolutionize organizations by enabling the creation of innovative applications that offer enhanced customer and employee experiences. In this post, we evaluate different generative AI operating model architectures that could be adopted.

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Generative AI Organization Enterprise Artificial Inteligence 98

CIO

JANUARY 9, 2025

Generative artificial intelligence ( genAI ) and in particular large language models ( LLMs ) are changing the way companies develop and deliver software. These AI-based tools are particularly useful in two areas: making internal knowledge accessible and automating customer service.

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Artificial Inteligence Software Review Software Enterprise 192

AWS Machine Learning - AI

NOVEMBER 22, 2024

Companies across all industries are harnessing the power of generative AI to address various use cases. Cloud providers have recognized the need to offer model inference through an API call, significantly streamlining the implementation of AI within applications.

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Generative AI AWS Technical Review Backup 99

AWS Machine Learning - AI

NOVEMBER 22, 2024

With Bedrock Flows, you can quickly build and execute complex generative AI workflows without writing code. Key benefits include: Simplified generative AI workflow development with an intuitive visual interface. Flexibility to define the workflow based on your business logic.

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Generative AI Artificial Inteligence Knowledge Base AWS 122

AWS Machine Learning - AI

MARCH 7, 2025

At the forefront of using generative AI in the insurance industry, Verisks generative AI-powered solutions, like Mozart, remain rooted in ethical and responsible AI use. Security and governance Generative AI is very new technology and brings with it new challenges related to security and compliance.

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Generative AI Technical Review Insurance Policies 101

CIO

APRIL 25, 2023

Over the last few months, both business and technology worlds alike have been abuzz about ChatGPT, and more than a few leaders are wondering what this AI advancement means for their organizations. It’s only one example of generative AI. GPT stands for generative pre-trained transformer. What is ChatGPT?

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Generative AI ChatGPT Artificial Inteligence Artificial Intelligence 174

Dzone - DevOps

JANUARY 9, 2025

The fast growth of artificial intelligence (AI) has created new opportunities for businesses to improve and be more creative. A key development in this area is intelligent agents. By using generative AI agents , organizations can get real-time insights and automate their processes.

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DevOps Cloud Artificial Intelligence Artificial Inteligence 98

CIO

NOVEMBER 7, 2023

Generative AI adoption is growing in the workplace—and for good reason. But the double-edged sword to these productivity gains is one of generative AI’s known Achilles heels: its ability to occasionally “ hallucinate ,” or present incorrect information as fact. Here are a range of options IT can use to get started.

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Generative AI Artificial Inteligence Software Review Artificial Intelligence 195

CIO

NOVEMBER 13, 2024

The company has already rolled out a gen AI assistant and is also looking to use AI and LLMs to optimize every process. One is going through the big areas where we have operational services and look at every process to be optimized using artificial intelligence and large language models. We’re doing two things,” he says.

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Weak Development Team Artificial Inteligence Technical Review Generative AI 212

AWS Machine Learning - AI

JULY 3, 2024

Knowledge Bases for Amazon Bedrock is a fully managed capability that helps you securely connect foundation models (FMs) in Amazon Bedrock to your company data using Retrieval Augmented Generation (RAG). In the following sections, we demonstrate how to create a knowledge base with guardrails.

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Knowledge Base Artificial Inteligence Generative AI AWS 134

AWS Machine Learning - AI

APRIL 10, 2025

They offer fast inference, support agentic workflows with Amazon Bedrock Knowledge Bases and RAG, and allow fine-tuning for text and multi-modal data. To do so, we create a knowledge base. Complete the following steps: On the Amazon Bedrock console, choose Knowledge Bases in the navigation pane. Choose Next.

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Case Study Artificial Inteligence Study Generative AI 123

CIO

NOVEMBER 4, 2024

Like many innovative companies, Camelot looked to artificial intelligence for a solution. The result is Myrddin, an AI-based cyber wizard that provides answers and guidance to IT teams undergoing CMMC assessments. To address compliance fatigue, Camelot began work on its AI wizard in 2023.

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Compliance Artificial Inteligence Guidelines Artificial Intelligence 173

CIO

OCTOBER 12, 2023

You’re an IT leader at an organization whose employees are rampantly adopting generative AI. Marketing departments may find ways to make information housed in knowledge-based articles and other content more easily discoverable. Learn how Dell Generative AI Solutions help you bring AI to your data.

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Generative AI Strategy Off-The-Shelf Survey 191

CIO

AUGUST 1, 2023

The usage of generative AI across enterprises is already widespread, although it is still early days for the new technology, according to a report from McKinsey’s AI consulting service, Quantum Black. Nearly 22% of the respondents said they are using generative AI for their work.

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Generative AI Technical Review Enterprise Pharmaceuticals 147

Ivanti

JUNE 11, 2024

Interest in generative AI has skyrocketed since the release of tools like ChatGPT, Google Gemini, Microsoft Copilot and others. Organizations are treading cautiously with generative AI tools despite seeing them as a game changer. Knowledge articles, particularly for HR, can be personalized by region or language.

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Knowledge Base Generative AI Artificial Inteligence How To 95

CIO

JULY 5, 2023

Generative AI is potentially the most transformative new technology since the introduction of the public internet, and it already has many exciting applications within enterprise service management (ESM). Generative AI promises an entirely new level of innovation.

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Generative AI Artificial Inteligence Enterprise ChatGPT 147

AWS Machine Learning - AI

JULY 1, 2024

Generative artificial intelligence (AI)-powered chatbots play a crucial role in delivering human-like interactions by providing responses from a knowledge base without the involvement of live agents. The following diagram illustrates the solution architecture and workflow.

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Knowledge Base Artificial Inteligence Generative AI AWS 126

CIO

AUGUST 29, 2023

Generative AI is likely the most heavily hyped technology innovation since the World Wide Web during the dot-com boom of the late 1990s. Generative AI seems to be following the same path. Generative AI seems to be following the same path. But generative AI can go well beyond scanning the knowledge base.

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Generative AI Artificial Inteligence Enterprise Knowledge Base 148

CIO

MAY 2, 2023

Generative artificial intelligence (GenAI) tools such as Azure OpenAI have been drawing attention in recent months, and there is widespread consensus that these technologies can significantly transform the retail industry. How can Generative AI speed innovation in retail?

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Generative AI Retail Artificial Inteligence Industry 148

AWS Machine Learning - AI

MAY 31, 2024

Amazon Bedrock is a fully managed service that makes foundational models (FMs) from leading artificial intelligence (AI) companies and Amazon available through an API, so you can choose from a wide range of FMs to find the model that’s best suited for your use case. The following diagram depicts a high-level RAG architecture.

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Knowledge Base Artificial Inteligence AWS Serverless 131

AWS Machine Learning - AI

AUGUST 6, 2024

I explored how Bedrock enables customers to build a secure, compliant foundation for generative AI applications. As we’ve all heard, large language models (LLMs) are transforming the way we leverage artificial intelligence (AI) and enabling businesses to rethink core processes.

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Generative AI Artificial Inteligence Applications Knowledge Base 139

AWS Machine Learning - AI

DECEMBER 11, 2024

Earlier this year, we published the first in a series of posts about how AWS is transforming our seller and customer journeys using generative AI. The following diagram illustrates Field Advisors high-level architecture: Solution overview We built Field Advisor using the built-in capabilities of Amazon Q Business.

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AWS Generative AI Technical Review Artificial Inteligence 109

AWS Machine Learning - AI

APRIL 23, 2024

Generative artificial intelligence (AI) has gained significant momentum with organizations actively exploring its potential applications. However, to unlock the long-term success and viability of these AI-powered solutions, it is crucial to align them with well-established architectural principles.

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Knowledge Base Scalability Applications Generative AI 126

AWS Machine Learning - AI

JULY 2, 2024

In November 2023, we announced Knowledge Bases for Amazon Bedrock as generally available. Knowledge bases allow Amazon Bedrock users to unlock the full potential of Retrieval Augmented Generation (RAG) by seamlessly integrating their company data into the language model’s generation process.

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Knowledge Base Artificial Inteligence Lambda Authentication 132

AWS Machine Learning - AI

SEPTEMBER 25, 2024

In the realm of generative artificial intelligence (AI) , Retrieval Augmented Generation (RAG) has emerged as a powerful technique, enabling foundation models (FMs) to use external knowledge sources for enhanced text generation. Small sizes imply smaller amounts of data and vice versa.

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Knowledge Base Artificial Inteligence Analysis AWS 119

AWS Machine Learning - AI

APRIL 26, 2024

At AWS re:Invent 2023, we announced the general availability of Knowledge Bases for Amazon Bedrock. With Knowledge Bases for Amazon Bedrock, you can securely connect foundation models (FMs) in Amazon Bedrock to your company data for fully managed Retrieval Augmented Generation (RAG).

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Knowledge Base Generative AI Artificial Inteligence AWS 126

AWS Machine Learning - AI

JULY 10, 2024

Knowledge Bases for Amazon Bedrock is a fully managed service that helps you implement the entire Retrieval Augmented Generation (RAG) workflow from ingestion to retrieval and prompt augmentation without having to build custom integrations to data sources and manage data flows, pushing the boundaries for what you can do in your RAG workflows.

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Knowledge Base Artificial Inteligence Lambda Applications 136

AWS Machine Learning - AI

FEBRUARY 19, 2024

One way to enable more contextual conversations is by linking the chatbot to internal knowledge bases and information systems. Integrating proprietary enterprise data from internal knowledge bases enables chatbots to contextualize their responses to each user’s individual needs and interests.

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Knowledge Base Artificial Inteligence Applications Lambda 133

AWS Machine Learning - AI

FEBRUARY 8, 2024

Generative AI agents are a versatile and powerful tool for large enterprises. These agents excel at automating a wide range of routine and repetitive tasks, such as data entry, customer support inquiries, and content generation. System integration – Agents make API calls to integrated company systems to run specific actions.

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Knowledge Base Insurance Lambda AWS 140

CIO

MARCH 7, 2023

Salesforce was an early adopter of artificial intelligence (AI) with its Einstein recommendation tools, but it is taking a cautious approach to deploying the latest AI trend, generative AI. Interest in generative AI from customers is high, Shih said. “We

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Generative AI ChatGPT Artificial Intelligence Artificial Inteligence 146

AWS Machine Learning - AI

MARCH 19, 2024

Generative AI using large pre-trained foundation models (FMs) such as Claude can rapidly generate a variety of content from conversational text to computer code based on simple text prompts, known as zero-shot prompting. Answers are generated through the Amazon Bedrock knowledge base with a RAG approach.

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Generative AI Industry Artificial Inteligence Knowledge Base 137

AWS Machine Learning - AI

AUGUST 5, 2024

Finding relevant content usually requires searching through text-based metadata such as timestamps, which need to be manually added to these files. Amazon Bedrock is a fully managed service that makes FMs from leading AI startups and Amazon available through an API. Included with Amazon Bedrock is Knowledge Bases for Amazon Bedrock.

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Knowledge Base Artificial Inteligence Programming AWS 117

CIO

AUGUST 8, 2024

The business narrative around generative artificial intelligence (GenAI) has been consumed with real-world use cases. Today, with GenAI, it is possible to integrate a comprehensive view of the customer into existing workflows for real-time decision making.

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Generative AI Innovation Artificial Inteligence Business Transformation 196

AWS Machine Learning - AI

MAY 13, 2024

This is a fully managed service that offers a choice of high-performing foundation models (FMs) from leading artificial intelligence (AI) companies like AI21 Labs, Anthropic, Cohere, Meta, Stability AI, and Amazon through a single API. It’s serverless, so you don’t have to manage any infrastructure.

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Generative AI Artificial Inteligence Report Healthcare 136

CIO

APRIL 5, 2023

Midjourney, ChatGPT, Bing AI Chat, and other AI tools that make generative AI accessible have unleashed a flood of ideas, experimentation and creativity. Here are five key areas where it’s worth considering generative AI, plus guidance on finding other appropriate scenarios.

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Generative AI Software Review ChatGPT Systems Review 166

AWS Machine Learning - AI

NOVEMBER 15, 2024

The rapid advancement of generative AI promises transformative innovation, yet it also presents significant challenges. Concerns about legal implications, accuracy of AI-generated outputs, data privacy, and broader societal impacts have underscored the importance of responsible AI development.

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Applications Generative AI AWS Artificial Inteligence 111