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Flexential – Providing Enterprises with the Interconnected Data Center and Hybrid Cloud Solutions They Need

CIO

Enterprises today require the robust networks and infrastructure required to effectively manage and protect an ever-increasing volume of data. Industry-leading SLAs also guarantee that applications and the data within and used by them – the very lifeblood of the enterprise – is always accessible and protected.

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5 hot IT budget investments — and 2 going cold

CIO

Fifty-two percent of organizations plan to increase or maintain their IT spending this year, according to Enterprise Strategy Group. This includes spending on strengthening cybersecurity (35%), improving customer service (32%) and improving data analytics for real-time business intelligence and customer insight (30%).

Budget 218
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Zoom dives deeper into intelligent customer service with Solvvy acquisition

TechCrunch

As the company wrote in a blog post announcing the new service: Combining contact center functionality with Zoom unified communications solutions, Zoom Contact Center can operate as a standalone customer experience solution or integrate directly into an existing website or application.

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Competition is stiff, but retailers know what it takes to compete

CIO

It requires retail enterprises to be connected, mobile, IoT- and AI-enabled, secure, transparent, and trustworthy. She often writes about cybersecurity, disaster recovery, storage, unified communications, and wireless technology. Other impediments include older IT systems and lack of visibility into sales and the supply chain.

Retail 97
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The Power of One

CIO

When we look ahead at the key trends shaping the next 12 months, decentralised, secure, cloud-based solutions are enabling businesses of all sizes to adopt technologies that have been deployed successfully by larger enterprises. Business nbn™ Enterprise Ethernet delivers fibre straight to your business premises. business ICT.

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RapidDeploy raises $29M for a cloud-based dispatch platform aimed at 911 centers

TechCrunch

We’re thinking about unified communications.” . “It’s about being more of a triage service rather than a message switch,” Raucher said. “As we see it, the platform will evolve with customers’ needs. Tactical mapping ultimately is not big enough to cover this.

Cloud 232
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PaaS, IaaS, and SaaS: Making the Right Choice for Your Oracle Cloud Migration

Datavail

The term XaaS (“anything as a service”) is shorthand for the proliferation of cloud services in recent years—everything from databases and artificial intelligence to unified communications and disaster recovery is now available from your choice of cloud provider.

Cloud 97