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Can the CIO role prevail over AI?

CIO

“Generative AI does have the ability to replace CIOs who don’t embrace the innovative shifts coming for companies,” says Tim Crawford, a former CIO himself and now a CIO strategic advisor at AVOA, a technology consultancy. You might have the CIO rolled into a different role, or you might be able to merge the CIO and CTO,” he says.

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Top 10 barriers to strategic IT success

CIO

On the one hand, artificial intelligence has helped both technology departments and the business units to work better, faster, and cheaper. Tech debt and legacy tech Technical debt and legacy tech are both big speedbumps. At the same time, addressing technical debt and legacy debt can be an expensive and risky endeavor.

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AI makes edge computing more relevant to CIOs

CIO

As AI applications proliferate in mission-critical enterprise use cases, some of those AI applications will move to the edge,” says Robert Blumofe, EVP and CTO at distributed cloud computing platform company Akamai. Payton, for instance, advises aligning AI strategies with business outcomes and taking a ‘walk, don’t run’ approach.

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CIOs confront generative AI’s workplace X factor

CIO

In the rush to establish technical strategies for making good on the promise of generative AI, many CIOs find themselves running headlong into what may be their most challenging task yet: preparing their organization’s end-users — from knowledge workers and assembly line laborers to doctors, accountants, and lawyers — to co-exist with generative AI.

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10 top priorities for CIOs in 2024

CIO

Strike a balance between innovation and operational excellence In an era of creative disruption, Orla Daly, CIO at business and technical skills training firm Skillsoft, believes that IT leaders in 2024 should concentrate on achieving balance among their myriad initiatives, favoring innovation and “keep the lights on” work in turn.

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Observe.ai raises $125M, adding Zoom as an investor, to supercharge the contact center market

TechCrunch

Observe.ai — which provides natural language tools to track voice and text conversations, and to provide coaching for subsequent engagements and to use the data for compliance and other reporting requirements — has raised $125 million, funding that it will be using to continue building out its technology and to move into more markets.

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