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Principal Financial Group uses QnABot on AWS and Amazon Q Business to enhance workforce productivity with generative AI

AWS Machine Learning - AI

Principal wanted to use existing internal FAQs, documentation, and unstructured data and build an intelligent chatbot that could provide quick access to the right information for different roles. Principal implemented several measures to improve the security, governance, and performance of its conversational AI platform.

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CIOs to spend ambitiously on AI in 2025 — and beyond

CIO

Research firm IDC projects worldwide spending on technology to support AI strategies will reach $337 billion in 2025 — and more than double to $749 billion by 2028. Those bullish numbers don’t surprise many CIOs, as IT leaders from nearly every vertical are rolling out generative AI proofs of concept, with some already in production.

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‘Just-in-time’ AI: Has its moment arrived?

CIO

Just as Japanese Kanban techniques revolutionized manufacturing several decades ago, similar “just-in-time” methods are paying dividends as companies get their feet wet with generative AI. We activate the AI just in time,” says Sastry Durvasula, chief information and client services officer at financial services firm TIAA.

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Accelerating AI for financial services: Innovation at scale with NVIDIA and Microsoft

CIO

Always on the cusp of technology innovation, the financial services industry (FSI) is once again poised for wholesale transformation, this time with Generative AI. Yet the complexity of whats required highlights the need for partnerships and platforms calibrated to fast-track solutions at scale to capitalize on AI-era change.

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Camelot Secure’s AI wizard eases path to cybersecurity compliance

CIO

Like many innovative companies, Camelot looked to artificial intelligence for a solution. The result is Myrddin, an AI-based cyber wizard that provides answers and guidance to IT teams undergoing CMMC assessments. To address compliance fatigue, Camelot began work on its AI wizard in 2023.

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3 ways Generative AI is transforming the retail industry

CIO

Generative artificial intelligence (GenAI) tools such as Azure OpenAI have been drawing attention in recent months, and there is widespread consensus that these technologies can significantly transform the retail industry. How can Generative AI speed innovation in retail?

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What does an AI consultant actually do?

CIO

Artificial intelligence (AI) has long since arrived in companies. Whether in process automation, data analysis or the development of new services AI holds enormous potential. But how does a company find out which AI applications really fit its own goals? This is where AI consultants come into play.