Artificial Inteligence Banking Generative AI 
CIO
DECEMBER 5, 2024
The world must reshape its technology infrastructure to ensure artificial intelligence makes good on its potential as a transformative moment in digital innovation. New technologies, such as generative AI, need huge amounts of processing power that will put electricity grids under tremendous stress and raise sustainability questions.
CIO
NOVEMBER 18, 2024
In the face of shrinking budgets and rising customer expectations, banks are increasingly relying on AI, according to a recent study by consulting firm Publicis Sapiens. Around 42% percent of banks rely on personalized customer journeys to improve the customer experience.
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CIO
MARCH 11, 2025
To capitalize on the enormous potential of artificial intelligence (AI) enterprises need systems purpose-built for industry-specific workflows. Strong domain expertise, solid data foundations and innovative AI capabilities will help organizations accelerate business outcomes and outperform their competitors.
CIO
MARCH 20, 2025
Generative and agentic artificial intelligence (AI) are paving the way for this evolution. AI practitioners and industry leaders discussed these trends, shared best practices, and provided real-world use cases during EXLs recent virtual event, AI in Action: Driving the Shift to Scalable AI.
CIO
SEPTEMBER 29, 2023
As I work with financial services and banking organizations around the world, one thing is clear: AI and generative AI are hot topics of conversation. Financial organizations want to capture generative AI’s tremendous potential while mitigating its risks. In short, yes. But it’s an evolution.
CIO
NOVEMBER 16, 2023
Generative AI is transforming the world, changing the way we create images and videos, audio, text, and code. According to a September survey of IT decision makers by Dell, 76% say gen AI will have a “significant if not transformative” impact on their organizations, and most expect to see meaningful results within the next 12 months.
CIO
NOVEMBER 27, 2024
The transformative power of AI is already evident in the way it drives significant operational efficiencies, particularly when combined with technologies like robotic process automation (RPA). Similarly, in 2017 Equifax suffered a data breach that exposed the personal data of nearly 150 million people.
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