Artificial Inteligence Artificial Intelligence Unified Communications 
CIO
FEBRUARY 13, 2023
CIOs anticipate an increased focus on cybersecurity (70%), data analysis (55%), data privacy (55%), AI/machine learning (55%), and customer experience (53%). Dental company SmileDirectClub has invested in an AI and machine learning team to help transform the business and the customer experience, says CIO Justin Skinner.
CIO
JULY 12, 2022
They must also deliver the speed and low-latency great customer experiences require in an era marked by dramatic innovations in edge computing, artificial intelligence, machine learning, the Internet of Things, unified communications, and other singular computing trends now synonymous with business success.
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CIO
NOVEMBER 14, 2024
She often writes about cybersecurity, disaster recovery, storage, unified communications, and wireless technology. She has extensive experience both as a researcher and a business and technology journalist, covering a broad range of issues and topics. Karen holds a Bachelor of Arts degree from UCLA.
TechCrunch
MAY 13, 2022
As the company wrote in a blog post announcing the new service: Combining contact center functionality with Zoom unified communications solutions, Zoom Contact Center can operate as a standalone customer experience solution or integrate directly into an existing website or application.
CIO
AUGUST 8, 2022
According to Accenture , a majority of workers (83%) prefer a hybrid work model, and 63% of high-growth companies have already adopted a “productivity anywhere” approach to their workforce. Process automation and AI While Artificial Intelligence (AI) isn’t a new concept, to date, most organisations are yet to employ it meaningfully.
Datavail
APRIL 6, 2021
The term XaaS (“anything as a service”) is shorthand for the proliferation of cloud services in recent years—everything from databases and artificial intelligence to unified communications and disaster recovery is now available from your choice of cloud provider.
TechCrunch
APRIL 29, 2021
We’re thinking about unified communications.” . “It’s about being more of a triage service rather than a message switch,” Raucher said. “As we see it, the platform will evolve with customers’ needs. Tactical mapping ultimately is not big enough to cover this.
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