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AI in action: How enterprises are scaling AI for real business impact

CIO

To capitalize on the enormous potential of artificial intelligence (AI) enterprises need systems purpose-built for industry-specific workflows. Enterprise technology leaders discussed these issues and more while sharing real-world examples during EXLs recent virtual event, AI in Action: Driving the Shift to Scalable AI.

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CAIOs are stepping out from the CIO’s shadow

CIO

But the increase in use of intelligent tools in recent years since the arrival of generative AI has begun to cement the CAIO role as a key tech executive position across a wide range of sectors. And then there is technology, she says. In many companies, they overlap with the functions of the CIO, the CDO, the CTO, and even the CISO.

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Redefining customer experience: How AI is revolutionizing Mastercard

CIO

Our commitment to customer excellence has been instrumental to Mastercard’s success, culminating in a CIO 100 award this year for our project connecting technology to customer excellence utilizing artificial intelligence. We live in an age of miracles. When a customer needs help, how fast can our team get it to the right person?

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Build a strong data foundation for AI-driven business growth

CIO

In the quest to reach the full potential of artificial intelligence (AI) and machine learning (ML), there’s no substitute for readily accessible, high-quality data. If the data volume is insufficient, it’s impossible to build robust ML algorithms. If the data quality is poor, the generated outcomes will be useless.

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Agentic AI design: An architectural case study

CIO

From obscurity to ubiquity, the rise of large language models (LLMs) is a testament to rapid technological advancement. Just a few short years ago, models like GPT-1 (2018) and GPT-2 (2019) barely registered a blip on anyone’s tech radar. In 2024, a new trend called agentic AI emerged. Do you see any issues?

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5 machine learning essentials nontechnical leaders need to understand

TechCrunch

Snehal Kundalkar is the chief technology officer at Valence. We’re living in a phenomenal moment for machine learning (ML), what Sonali Sambhus , head of developer and ML platform at Square, describes as “the democratization of ML.” Snehal Kundalkar. Contributor. Share on Twitter. ML recruiting strategy.

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The CTO: Evolving The Role of Chief Technology Officers

N2Growth Blog

Shifts in CTO Responsibilities Over Time The Chief Technology Officer (CTO) role has evolved dramatically over the past few decades, driven by rapid technological advancements and shifting business landscapes.

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