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“Zen” and “Fresh” Way for Technical Support

Xoriant

My previous blog post highlighted the role of technical support in software development. This blog post is to compare two CRM tools that will help you in achieving your goal of providing great technical support experience. A good CRM tool is necessary today for providing efficient technical support.

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How to Conduct Effective Virtual Recruitment Events for Global Teams

Hacker Earth Developers Blog

Read the article How to Build a Recruitment Funnel That Works for further information about optimizing the hiring process. Case Studies: Virtual Recruitment Events Case Study 1: The Scaling Operations at GlobalLogic Challenge: The changes that were needed at FinTechWorks were changes in the diversity of the members of their technical teams.

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Flipping the sales script: How to break biases and diversify sales teams

TechCrunch

As CRO of InfluxData, she oversees global sales activities, including sales enablement, customer success, and technical support and services. Arwa Kaddoura has worked for nearly 20 years in cloud GTM strategies and scaling startups and large enterprises.

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Observe.ai raises $125M, adding Zoom as an investor, to supercharge the contact center market

TechCrunch

While there may still be some debate over whether customers, or indeed agents or businesses, want a lot of video engagement in calls, there are times when you might imagine that could be useful, such as in cases of technical support.

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DocRaptor Review – HTML to PDF API

The Crazy Programmer

Here, in this article, we’ll review the DocRaptor tool, an HTML to PDF API converter. Furthermore, as a cloud-based API, the platform provides technical support, rapid scalability and stability assurances for these libraries and their resources without the risk of long-term maintenance. What is the DocRaptor Tool?

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10 most in-demand generative AI skills

CIO

AI content creation Generative AI’s promise for content creation can’t be denied, and more companies are turning to generative AI to create content such as blog posts, social media posts, graphics, articles, and even videos.

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Microsoft.NET 7 support ends in May

InfoWorld

NET 7 , a version Microsoft’s open-source, cross-platform application framework that was released in November 2022, will reach its end of support on May 14, 2024, Microsoft said on March 27. After May 14, Microsoft will no longer provide servicing updates including technical support or security fixes.