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“Zen” and “Fresh” Way for Technical Support

Xoriant

My previous blog post highlighted the role of technical support in software development. This blog post is to compare two CRM tools that will help you in achieving your goal of providing great technical support experience. A good CRM tool is necessary today for providing efficient technical support.

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10 most in-demand generative AI skills

CIO

Relevant job roles include machine learning engineer, deep learning engineer, AI research scientist, NLP engineer, data scientists and analysts, AI product manager, AI consultant, AI systems architect, AI ethics and compliance analyst, among others.

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20 influential women in software development

Apiumhub

Lisa has worked as a programmer, analyst, technical support engineer, tester, and QA director with various organizations, including a university, large and small software companies, successful web startups, consulting firms and financial services companies. From 2013 to 2016, Culver worked as an engineer at Dropbox. 16 – Tanya Reilly.

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Break/Fix vs. Managed Services: All You Need to Know

Kaseya

A method of providing IT support to client companies, as noted in this article on TechTarget , break/fix services are generally fee-based and rely on the customer to contact the IT services company when repairs or upgrades are needed. What Does Break/Fix Mean? Not the best way to run a business (especially if you are the client).

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Critical Vulnerability Found, Exploited, Patched in Internet Explorer

CTOvision

The vulnerability presents a particular threat to PC owners who still use Windows XP, as Microsoft stopped providing technical support for the old operating system in April. But patching systems requires actions. Related articles. Did your enterprise patch your version? And what about your home computers?

Internet 101
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Central Reservation System for Hotels: CRS Functionality and Software Explained

Altexsoft

In this article, we will describe the hotel booking process from the back side of the reception desk, discuss how technology can help you, as a hotelier, handle reservations and manage distribution, and give a brief overview of the popular software providers. We have a full-embracing article about how PMS and all its parts work.

Hotels 76
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Information extraction with LLMs using Amazon SageMaker JumpStart

AWS Machine Learning - AI

With SageMaker JumpStart, you can evaluate, compare, and select FMs quickly based on predefined quality and responsibility metrics to perform tasks like article summarization and image generation. This is often achieved through the inclusion of human review, because no automated approach is entirely foolproof. max_tokens=512, top_p=0.9,