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Revolutionizing customer service: MaestroQA’s integration with Amazon Bedrock for actionable insight

AWS Machine Learning - AI

This post is cowritten with Harrison Hunter is the CTO and co-founder of MaestroQA. They assist with operations such as QA reporting, coaching, workflow automations, and root cause analysis. MaestroQA integrated Amazon Bedrock into their existing architecture using Amazon Elastic Container Service (Amazon ECS).

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Storm in the stratosphere: how the cloud will be reshuffled

Erik Bernhardsson

I spent six years as a CTO and moving from one cloud to another isn't something I even remotely considered. Putting precious eng time on a cloud migration isn't worth it unless cloud spend starts to become a significant fraction of your gross margins. I'm not so sure? Which is true for some companies! If I had a Ph.

Cloud 351
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PGA of America swings for the public cloud

CIO

That’s just one major drive under way by the nonprofit golf association, which is also delivering myriad tournaments and events, special services, and classes to its 28,000 members, a roster including celebrities, national golf pros, golf coaches, amateur players, and people who work in the golf industry, says PGA of America CTO Kevin Scott.

CTO Coach 147
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10 tips for modernizing legacy apps for the cloud

CIO

“It requires engaging stakeholders across the organization, not just within IT, and having expertise in both the legacy application and the cloud you’re moving to,” says Steve Woodgate, strategic advisor at managed cloud service provider Navisite. Bavare considers this approach to be very effective.

Cloud 148
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The Top Tech Conferences You Don’t Want to Miss in 2019

UruIT

Find out 8 insightful conferences for CTOs that you should attend in 2019. As a CTO of UruIT, a nearshore development agency , I’ve seen first-hand how being a lifelong learner can lead to exciting opportunities for me and for my company. If you’re a CTO, I highly recommend attending a conference for all of the above reasons.

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Key IT initiatives reshape the CIO agenda

CIO

John Ang, CTO of EtonHouse International Education Group in Singapore, says the key initiatives shaping his IT agenda today, in order of priority, are data analytics, cloud migration, the digital marketing customer experience strategy, and AI, including ChatGPT. But for many CIOs that now means modernizing past prior lift-and-shift projects.

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5 ways to maximize your cloud investment

CIO

Refactor your applications to take advantage of web services or serverless capabilities, and re-architect your infrastructure to optimize resource usage,” he says. CIO, Cloud Architecture, Cloud Management, IT Leadership, Relationship Building, Vendor Management, Vendors and Providers

Cloud 187