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United Airlines sets its flight plan for gen AI success

CIO

CIO Jason Birnbaum has ambitious plans for generative AI at United Airlines. With the core architectural backbone of the airlines gen AI roadmap in place, including United Data Hub and an AI and ML platform dubbed Mars, Birnbaum has released a handful of models into production use for employees and customers alike.

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ChatGPT, the rise of generative AI

CIO

Over the last few months, both business and technology worlds alike have been abuzz about ChatGPT, and more than a few leaders are wondering what this AI advancement means for their organizations. What is ChatGPT? ChatGPT is a product of OpenAI. ChatGPT is a product of OpenAI.

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AI in the Enterprise: 5 key findings of AI usage and threat trends

CIO

AI/ML usage surged exponentially: AI/ML transactions in the Zscaler cloud increased 36x (+3,464.6%) year-over-year, highlighting the explosive growth of enterprise AI adoption. Zscaler Figure 1: Top AI applications by transaction volume 2.

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10 generative AI certs and certificate programs to grow your skills

CIO

Generative AI is poised to disrupt nearly every industry, and IT professionals with highly sought after gen AI skills are in high demand, as companies seek to harness the technology for various digital and operational initiatives.

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Nova is building guardrails for generative AI content to protect brand integrity

TechCrunch

As brands incorporate generative AI into their creative workflows to generate new content associated with the company, they need to tread carefully to be sure that the new material adheres to the company’s style and brand guidelines. When you have generative AI creating stuff, you can now score it on a continuum.

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Marsh McLennan IT reorg lays foundation for gen AI

CIO

As part of MMTech’s unifying strategy, Beswick chose to retire the data centers and form an “enterprisewide architecture organization” with a set of standards and base layers to develop applications and workloads that would run on the cloud, with AWS as the firm’s primary cloud provider.

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10 top priorities for CIOs in 2025

CIO

Shift AI experimentation to real-world value Generative AI dominated the headlines in 2024, as organizations launched widespread experiments with the technology to assess its ability to enhance efficiency and deliver new services. Finding value-added agentic AI use cases should be a top priority for CIOs in 2025, Bailey says.