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Amazon Bedrock has recently launched two new capabilities to address these evaluation challenges: LLM-as-a-judge (LLMaaJ) under Amazon Bedrock Evaluations and a brand new RAG evaluation tool for Amazon Bedrock KnowledgeBases.
Were excited to announce the open source release of AWS MCP Servers for code assistants a suite of specialized Model Context Protocol (MCP) servers that bring Amazon Web Services (AWS) best practices directly to your development workflow. This post is the first in a series covering AWS MCP Servers.
Building cloud infrastructure based on proven best practices promotes security, reliability and cost efficiency. To achieve these goals, the AWS Well-Architected Framework provides comprehensive guidance for building and improving cloud architectures. This systematic approach leads to more reliable and standardized evaluations.
In this post, we propose an end-to-end solution using Amazon Q Business to simplify integration of enterprise knowledgebases at scale. This solution ingests and processes data from hundreds of thousands of support tickets, escalation notices, public AWS documentation, re:Post articles, and AWS blog posts.
In this post, we demonstrate how to create an automated email response solution using Amazon Bedrock and its features, including Amazon Bedrock Agents , Amazon Bedrock KnowledgeBases , and Amazon Bedrock Guardrails. Solution overview This section outlines the architecture designed for an email support system using generative AI.
As Principal grew, its internal support knowledgebase considerably expanded. With the QnABot on AWS (QnABot), integrated with Microsoft Azure Entra ID access controls, Principal launched an intelligent self-service solution rooted in generative AI. Adherence to responsible and ethical AI practices were a priority for Principal.
AWS offers powerful generative AI services , including Amazon Bedrock , which allows organizations to create tailored use cases such as AI chat-based assistants that give answers based on knowledge contained in the customers’ documents, and much more. The following figure illustrates the high-level design of the solution.
Earlier this year, we published the first in a series of posts about how AWS is transforming our seller and customer journeys using generative AI. Field Advisor serves four primary use cases: AWS-specific knowledge search With Amazon Q Business, weve made internal data sources as well as public AWS content available in Field Advisors index.
Amazon Bedrock Agents enables this functionality by orchestrating foundation models (FMs) with data sources, applications, and user inputs to complete goal-oriented tasks through API integration and knowledgebase augmentation. In the first flow, a Lambda-based action is taken, and in the second, the agent uses an MCP server.
It also uses a number of other AWS services such as Amazon API Gateway , AWS Lambda , and Amazon SageMaker. You can use AWS services such as Application Load Balancer to implement this approach. You can also bring your own customized models and deploy them to Amazon Bedrock for supported architectures.
We have built a custom observability solution that Amazon Bedrock users can quickly implement using just a few key building blocks and existing logs using FMs, Amazon Bedrock KnowledgeBases , Amazon Bedrock Guardrails , and Amazon Bedrock Agents. versions, catering to different programming preferences.
To address this, customers often begin by enhancing generative AI accuracy through vector-based retrieval systems and the Retrieval Augmented Generation (RAG) architectural pattern, which integrates dense embeddings to ground AI outputs in relevant context.
However, to unlock the long-term success and viability of these AI-powered solutions, it is crucial to align them with well-established architectural principles. The AWS Well-Architected Framework provides best practices and guidelines for designing and operating reliable, secure, efficient, and cost-effective systems in the cloud.
With the Amazon Bedrock serverless experience, you can get started quickly, privately customize FMs with your own data, and integrate and deploy them into your applications using the Amazon Web Services (AWS) tools without having to manage infrastructure. The following diagram depicts a high-level RAG architecture.
One of its key features, Amazon Bedrock KnowledgeBases , allows you to securely connect FMs to your proprietary data using a fully managed RAG capability and supports powerful metadata filtering capabilities. Context recall – Assesses the proportion of relevant information retrieved from the knowledgebase.
Cross-Region inference enables seamless management of unplanned traffic bursts by using compute across different AWS Regions. Amazon Bedrock Data Automation optimizes for available AWS Regional capacity by automatically routing across regions within the same geographic area to maximize throughput at no additional cost.
You can now use Agents for Amazon Bedrock and KnowledgeBases for Amazon Bedrock to configure specialized agents that seamlessly run actions based on natural language input and your organization’s data. The following diagram illustrates the solution architecture. The following are some example prompts: Create a new claim.
Generative artificial intelligence (AI)-powered chatbots play a crucial role in delivering human-like interactions by providing responses from a knowledgebase without the involvement of live agents. You can simply connect QnAIntent to company knowledge sources and the bot can immediately handle questions using the allowed content.
In November 2023, we announced KnowledgeBases for Amazon Bedrock as generally available. Knowledgebases allow Amazon Bedrock users to unlock the full potential of Retrieval Augmented Generation (RAG) by seamlessly integrating their company data into the language model’s generation process.
Amazon Bedrock KnowledgeBases is a fully managed capability that helps you implement the entire RAG workflow—from ingestion to retrieval and prompt augmentation—without having to build custom integrations to data sources and manage data flows. Latest innovations in Amazon Bedrock KnowledgeBase provide a resolution to this issue.
KnowledgeBases for Amazon Bedrock allows you to build performant and customized Retrieval Augmented Generation (RAG) applications on top of AWS and third-party vector stores using both AWS and third-party models. RAG is a popular technique that combines the use of private data with large language models (LLMs).
One way to enable more contextual conversations is by linking the chatbot to internal knowledgebases and information systems. Integrating proprietary enterprise data from internal knowledgebases enables chatbots to contextualize their responses to each user’s individual needs and interests.
Although tagging is supported on a variety of Amazon Bedrock resources —including provisioned models, custom models, agents and agent aliases, model evaluations, prompts, prompt flows, knowledgebases, batch inference jobs, custom model jobs, and model duplication jobs—there was previously no capability for tagging on-demand foundation models.
Accelerate your generative AI application development by integrating your supported custom models with native Bedrock tools and features like KnowledgeBases, Guardrails, and Agents. The resulting distilled models, such as DeepSeek-R1-Distill-Llama-8B (from base model Llama-3.1-8B Take note of the S3 path youre using.
As part of MMTech’s unifying strategy, Beswick chose to retire the data centers and form an “enterprisewide architecture organization” with a set of standards and base layers to develop applications and workloads that would run on the cloud, with AWS as the firm’s primary cloud provider.
Amazon Q Business as a web experience makes AWS best practices readily accessible, providing cloud-centered recommendations quickly and making it straightforward to access AWS service functions, limits, and implementations. This post covers how to integrate Amazon Q Business into your enterprise setup.
Tools like Terraform and AWS CloudFormation are pivotal for such transitions, offering infrastructure as code (IaC) capabilities that define and manage complex cloud environments with precision. AWS Landing Zone addresses this need by offering a standardized approach to deploying AWS resources.
In this post, we explore how you can use Amazon Q Business , the AWS generative AI-powered assistant, to build a centralized knowledgebase for your organization, unifying structured and unstructured datasets from different sources to accelerate decision-making and drive productivity.
It integrates with existing applications and includes key Amazon Bedrock features like foundation models (FMs), prompts, knowledgebases, agents, flows, evaluation, and guardrails. Before we dive deep into the deployment of the AI agent, lets walk through the key steps of the architecture, as shown in the following diagram.
It uses Amazon Bedrock , AWS Health , AWS Step Functions , and other AWS services. Some examples of AWS-sourced operational events include: AWS Health events — Notifications related to AWS service availability, operational issues, or scheduled maintenance that might affect your AWS resources.
As part of MMTech’s unifying strategy, Beswick chose to retire the data centers and form an “enterprisewide architecture organization” with a set of standards and base layers to develop applications and workloads that would run on the cloud, with AWS as the firm’s primary cloud provider.
The challenge: Enabling self-service cloud governance at scale Hearst undertook a comprehensive governance transformation for their Amazon Web Services (AWS) infrastructure. The CCoE implemented AWS Organizations across a substantial number of business units. About the Authors Steven Craig is a Sr. Director, Cloud Center of Excellence.
Large organizations often have many business units with multiple lines of business (LOBs), with a central governing entity, and typically use AWS Organizations with an Amazon Web Services (AWS) multi-account strategy. In this post, we evaluate different generative AI operating model architectures that could be adopted.
Amazon Bedrock KnowledgeBases provides foundation models (FMs) and agents in Amazon Bedrock contextual information from your company’s private data sources for Retrieval Augmented Generation (RAG) to deliver more relevant, accurate, and customized responses. Amazon Bedrock KnowledgeBases offers a fully managed RAG experience.
Our partnership with AWS and our commitment to be early adopters of innovative technologies like Amazon Bedrock underscore our dedication to making advanced HCM technology accessible for businesses of any size. We are thrilled to partner with AWS on this groundbreaking generative AI project. John Canada, VP of Engineering at Asure.
Working with the AWS Generative AI Innovation Center , DoorDash built a solution to provide Dashers with a low-latency self-service voice experience to answer frequently asked questions, reducing the need for live agent assistance, in just 2 months. You can deploy the solution in your own AWS account and try the example solution.
This transcription then serves as the input for a powerful LLM, which draws upon its vast knowledgebase to provide personalized, context-aware responses tailored to your specific situation. These data sources provide contextual information and serve as a knowledgebase for the LLM.
This solution shows how Amazon Bedrock agents can be configured to accept cloud architecture diagrams, automatically analyze them, and generate Terraform or AWS CloudFormation templates. Solution overview Before we explore the deployment process, let’s walk through the key steps of the architecture as illustrated in Figure 1.
In this post, we introduce the Media Analysis and Policy Evaluation solution, which uses AWS AI and generative AI services to provide a framework to streamline video extraction and evaluation processes. This solution, powered by AWS AI and generative AI services, meets these needs.
At AWS, we are transforming our seller and customer journeys by using generative artificial intelligence (AI) across the sales lifecycle. It will be able to answer questions, generate content, and facilitate bidirectional interactions, all while continuously using internal AWS and external data to deliver timely, personalized insights.
Solution overview The following figure illustrates a sample architecture using Amazon Q Business plugins. authentication , for AWS Secrets Manager secret , select Create and add a new secret or Use an existing one. For this example, we create a new AWS Secrets Manager secrets). For Domain URL , enter your Salesforce domain URL.
Today, were announcing a significant enhancement to Amazon Bedrock Guardrails: AWS Identity and Access Management (IAM) policy-based enforcement. Antonio Rodriguez is a Principal Generative AI Specialist Solutions Architect at AWS. Although some of these calls might include the required guardrail, others dont.
The entire conversation in this use case, starting with generative AI and then bringing in human agents who take over, is logged so that the interaction can be used as part of the knowledgebase. We also have another expert group providing feedback using Amazon SageMaker GroundTruth on completion quality for the RLHF based training.
Generative AI with AWS The emergence of FMs is creating both opportunities and challenges for organizations looking to use these technologies. Beyond hardware, data cleaning and processing, model architecture design, hyperparameter tuning, and training pipeline development demand specialized machine learning (ML) skills.
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