How Retailers Use Artificial Intelligence to Innovate Customer Experience and Enhance Operations
Altexsoft
JUNE 6, 2019
X-Mart visitors can choose from a wide range of items, including beauty products and fast-moving consumer goods, as well as fashion and apparel. Having a huge team of customer-facing agents with the ability to interact on the fly is not sustainable or scalable. Shopping at JD.ID Source: JD.com, Inc. The chatbot is active.
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