Remove Analytics Remove Technical Advisors Remove Technical Support
article thumbnail

Observe.ai raises $125M, adding Zoom as an investor, to supercharge the contact center market

TechCrunch

While there may still be some debate over whether customers, or indeed agents or businesses, want a lot of video engagement in calls, there are times when you might imagine that could be useful, such as in cases of technical support. Observe.AI

Marketing 235
article thumbnail

State of the CIO, 2023: Building business strategy

CIO

More than half of respondents to the 2023 State of the CIO survey (55%) said they proactively identify business opportunities and make recommendations regarding technology and provider selections while 23% said they advise on business need, technology choices, and providers. At The Hartford Insurance Co.,

Strategy 164
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Making Sense of Sitecore’s Headless Options

Perficient

Although this topology technically supports XP, in order to leverage features like analytics and personalization, your pages will need to be server side rendered, which isn’t as efficient as server-side generation and incremental static generation.

MVC 52
article thumbnail

Medical Practice Management Software: Key Features, Providers, and Selection Process

Altexsoft

Reporting and analytics. On the contrary, cloud deployment saves you all technical challenges as a software vendor or cloud provider will take care of your system and data. Tech support. Don’t underestimate the importance of technical support from the system’s provider. Due to the module, you get information on.

article thumbnail

How to Choose Fraud Detection Software: Features, Characteristics, Key Providers

Altexsoft

Shoshanah advises. Support for mobile use cases. The company develops and provides analytics software suites for numerous industries, such as banking, healthcare, insurance, media, retail, government, travel and transportation, etc. Feedzai case management tools include dashboards for reporting, analytics, and alerts.