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How IT leaders use agentic AI for business workflows

CIO

UIPaths 2025 Agentic AI Report surveyed US IT execs from companies with $1 billion or more in revenue and found that 93% are highly interested in agentic AI for their business. AI agents are valuable across sales, service, marketing, IT, HR, and really all business teams, says Andy White, SVP of business technology at Salesforce.

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7 signs you may not be a transformational CIO

CIO

Focused on digitization and innovation and closely aligned with lines of business, some 40% of IT leaders surveyed in CIO.com’s State of the CIO Study 2024 characterize themselves as transformational, while a quarter (23%) consider themselves functional: still optimizing, modernizing, and securing existing technology infrastructure.

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AI will transform the enterprise ‘in a generation,’ say CDOs

CIO

Despite the many concerns around generative AI, businesses are continuing to explore the technology and put it into production, the 2025 AI and Data Leadership Executive Benchmark Survey revealed. Last year, only 5% of respondents said they had put the technology into production at scale; this year 24% have done so. Who runs AI?

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The targeted approach to cloud and data CIOs need for ROI gains

CIO

“Online will become increasingly central, with the launch of new collections and models, as well as opening in new markets, transacting in different currencies, and using in-depth analytics to make quick decisions.” We share the vision here that technology not only facilitates business, but also internal processes and people’s work.”

Cloud 179
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Adopting a fresh approach to IT service management

CIO

Many are approaching ITSM as a technical issue, with gaps simply filled by deploying the right tools. This is due to a lack of understanding of service management which, in turn, creates more vulnerabilities. That’s because their approach is often not agile enough to keep pace with today’s evolving business landscape.

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2025 IT headcount expectations lowest in over a decade

CIO

That may be a key tension unfolding for the 2025 IT hiring market, as evidenced by IT recruitment firm Harvey Nash stepping back from the ramifications of its own recent survey of CIOs, who were decidedly pessimistic about IT hiring in the new year. The rate of new technologies is rapidly accelerating.

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10 AI strategy questions every CIO must answer

CIO

The 2024 Board of Directors Survey from Gartner , for example, found that 80% of non-executive directors believe their current board practices and structures are inadequate to effectively oversee AI. Otherwise, organizations can chase AI initiatives that might technically work but wont generate value for the enterprise.

Strategy 211