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But the more analytic support we have, the better,” Gonzalo Gortázar CEO of CaixaBank, told IBM. Second, decision-makers increasingly rely on genAI to … ask questions about their financial and operational data without relying on traditional dashboards and reports,” said Greenstein.”
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The legacy solution did not have exception/error detection reporting capability, and there was no visibility into backlogs or operations across the facilities. Suppliers were often hand-delivering paper invoices to the cooperative’s local offices, which were processed and paid out manually with no centralized invoice management.
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