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It uses the tools that allow a property to sell all the inventory by keeping customer flow steady and attracting new guests. KPI tracking. The last point is of special importance, because the KPIs define the success of the whole strategy. KPIs in hotel revenue management. Let’s look at the most popular tools.
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Despite its simplicity, the occupancy rate is an important KPI that shows how full your hotel is. Revenue managers have to focus on this KPI to develop the revenue potential of all hotel departments and adjust the package offers and the entire upselling strategy. The CPOR is a crucial KPI that allows you to monitor your expenses.
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