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Enhancing customer care through deep machine learning at Travelers

CIO

s SVP and chief data & analytics officer, has a crowâ??s s unique about the [chief data officer] role is it sits at the cross-section of data, technology, and analytics,â?? On the role of the Chief Data Officer: Due to the nature of our business, Travelers has always used data analytics to assess and price risk.

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How to know a business process is ripe for agentic AI

CIO

Elevating hybrid business processes One scenario where agentic AI can have an impact is with business processes that already blend automated and human decision-based tasks, says Priya Iragavarapu, vice president of data science and analytics at global management and technology consulting firm AArete.

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How to Become a Data Scientist in India?

The Crazy Programmer

First, we should know that how is scope in Data Science, So let me tell you that If you searched top jobs on the internet, in that list Data Science will be also present. So, here we will discuss how to become a Data Scientist in India, and how much time need to become a Data Scientist. Image Source. What is Data Science?

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Why your IT team needs to upgrade its digital employee experience (DEX)

CIO

But recent research by Ivanti reveals an important reason why many organizations fail to achieve those benefits: rank-and-file IT workers lack the funding and the operational know-how to get it done. These include digital experience scores (only 48% do this), device/user analytics (42%) and speed of ticket resolution (39%).

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The New Tech Experience: Innovation, Optimization, and Collaboration

Speaker: Paul Weald, Contact Center Innovator

Learn how to streamline productivity and efficiency across your organization with machine learning and artificial intelligence! How you can leverage innovations in technology and machine learning to improve your customer experience and bottom line.

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Marsh McLennan IT reorg lays foundation for gen AI

CIO

Setting the standard for analytics and AI As the core development platform was refined, Marsh McLennan continued moving workloads to AWS and Azure, as well as Oracle Cloud Infrastructure and Google Cloud Platform. Simultaneously, major decisions were made to unify the company’s data and analytics platform.

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What is predictive analytics? Transforming data into future insights

CIO

Predictive analytics definition Predictive analytics is a category of data analytics aimed at making predictions about future outcomes based on historical data and analytics techniques such as statistical modeling and machine learning. from 2022 to 2028.

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