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The retail edge: Where data powers game-changing customer experiences

CIO

3 The ability to perform real-time analytics and artificial intelligence (AI) on customer data at the point of creation enables hyper-personalized interactions at scale. 4] Ecommerce Fastlane, What Is AI-Powered Recommendation And Best Practices For Shopify Merchants , accessed October 2023. [5] May 2022. [2]

Retail 197
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Perch raises $123.5M to grow its stable of D2C brands that sell on Amazon

TechCrunch

” The platform is used to help run analytics on sales, determine pricing and ad strategy, and inventory positioning and other marketing decisions. Given the booming eCommerce market, I expect we will continue to see record numbers and additional acquisitions this year.”. We are beyond excited to lead this round.

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Revolutionizing customer service: MaestroQA’s integration with Amazon Bedrock for actionable insight

AWS Machine Learning - AI

In this post, we dive deeper into one of MaestroQAs key featuresconversation analytics, which helps support teams uncover customer concerns, address points of friction, adapt support workflows, and identify areas for coaching through the use of Amazon Bedrock.

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Jungle Scout raises $110M, acquires Downstream Impact to help 3rd parties sell on marketplaces like Amazon

TechCrunch

We believe Jungle Scout’s technology is robust and highly scalable, designed to help a company to grow as the Amazon third-party selling ecosystem has expanded. Target Global leads $150M round for Amazon Marketplace consolidator Branded.

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Top Conversational AI Companies for Customer Engagement in 2025

Openxcell

Scalability: Make sure the platform can manage growing user bases and effortlessly increase interaction volumes. The company excels in designing conversational AI systems that are scalable, intuitive, and tailored to specific business needs. The platform combines AI with real-time analytics to allow personalized interactions.

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10 Headless Commerce Platforms You Should Know in 2021

Netlify

If you’ve got global ecommerce aspirations, Commerce Layer may be the right tool for the job. Differentiators: Framework agnostic, built-in fulfillment support, reporting and analytics, open source designs, no-code landing pages. Tutorial: How to Build eCommerce Stores on Netlify with Commerce.js Get the Headless Commerce Guide.

eCommerce 136
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Egyptian startup Convertedin raises $3M, caters to e-commerce brands in MENA and Latin America

TechCrunch

As such, platforms like Convertedin become essential because it caters to brands and businesses with one, some, or all of these objectives: drive personalized and scalable campaigns, convert customers, achieve measurable results and grow revenue.

SMB 262