Remove Analytics Remove Business Intelligence Remove Marketing Remove Unified Communications
article thumbnail

5 hot IT budget investments — and 2 going cold

CIO

This includes spending on strengthening cybersecurity (35%), improving customer service (32%) and improving data analytics for real-time business intelligence and customer insight (30%). Low code/no code solutions give business teams the ability to deliver changes quickly,” he says. IDC is forecasting a 5.1%

Budget 363
article thumbnail

Extra Crunch roundup: Clubhouse UX teardown, YC Demo Day favorites, proptech VC survey, more

TechCrunch

It’s time to abandon business intelligence tools. Ideally, BI transforms raw data into actionable information, but according to Charles Caldwell, VP of product management at Logi Analytics, “a gap exists between the functionalities provided by current BI and data discovery tools and what users want and need.”

Survey 236
article thumbnail

Managing an Online Travel Agency: How Back Office System of an OTA Works

Altexsoft

Business rules – the logic behind the decision-making of an organization. Analytics – metrics and reports about business, customers, and employees. Both customer and employee data can then be used by the Business Intelligence module in creating insightful reports. Communicating with customers.

Travel 89