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B2B social management platform Oktopost raises $20M growth round with Expedition

TechCrunch

With the pandemic forcing people online, social media use exploded, for obvious reasons. More brand-oriented platforms such as Sprinkler, Sprout Social and Hootsuite have obviously risen in use, but so did traffic to Oktopost, a much more B2B-oriented proposition. It can also handle social listening and analytics.

B2B 257
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Consolidating User Accounts in Azure AD B2C

Perficient

In my past couple of articles ( What is Azure B2C & Multi-Tenant Architectures with Azure B2C ), we talked about some of the basics of using the Azure Active Directory Business to Customer (Azure AD B2C) platform and about some common use cases. This is where Azure Active Directory B2C comes into play.

B2C 86
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Fresha raises $100M for its beauty and wellness booking platform and marketplace

TechCrunch

Fresha’s current range of services include a free-to-use platform for booking appointments; free software for managing accounts; a payments service that includes both a physical point of sale and digital interface; and a wider marketplace both to provide goods to the businesses (B2B); and for the businesses to sell goods to customers (B2C).

B2C 250
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Tazah gets pre-seed funding to make Pakistan’s agriculture sector more bountiful

TechCrunch

We had seen firsthand how farmers, or people who are involved in small holder farming, do not encounter social mobility based on how the deck is stacked against them.”. It’s also started talking to other customer segments, including B2C marketplaces, grocery apps and stores. Increasing farmers’ profits and reducing food waste.

Retail 244
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How gen AI is joining the holiday shopping season

CIO

of B2C customers voted for Automation and AI as the top feature of support software. Gen AI’s ability to process and learn from customer interactions enables retailers to create more targeted “in-the-moment” customizations at a level of speed and scale that surpasses traditional CRM and analytics tools.

Retail 173
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SFCC: The Orchestrator for Your B2C Lead-to-Loyalty Journey

Perficient

In the competitive world of B2C commerce, fostering customer loyalty is paramount. Integrate SFCC with social media platforms for seamless social commerce. The Power of Data and Analytics: SFCC empowers you to leverage customer data throughout the lead-to-loyalty journey.

B2C 59
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Sysco’s recipe for growth centers on IT

CIO

Recipe for Growth, for which Sysco has earned a 2023 CIO 100 Award for innovation and IT leadership, is based on applying B2C principles to Sysco’s B2B business, and calls for the company to grow 1.5 We would be able to search and get feedback on restaurant or social trends about recipes and food and surf that back to us or to our customers.”