CIO

OCTOBER 21, 2024

After pilots in a few of our markets so far and incorporating several further improvement ideas, we are now preparing the rollout to boost Customer Experience with our brands, products, service and Home Connect ecosystem around the globe,“ says Rainer Jersch, Global Head of B2C Analytics & Marketing at BSH Home Appliances Group.

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B2C Groups Marketing System 305

CIO

DECEMBER 6, 2023

of B2C customers voted for Automation and AI as the top feature of support software. Gen AI’s ability to process and learn from customer interactions enables retailers to create more targeted “in-the-moment” customizations at a level of speed and scale that surpasses traditional CRM and analytics tools.

Retail 288

Retail ChatGPT Generative AI B2C 288

CIO

JUNE 21, 2023

Recipe for Growth, for which Sysco has earned a 2023 CIO 100 Award for innovation and IT leadership, is based on applying B2C principles to Sysco’s B2B business, and calls for the company to grow 1.5 times the size of the entire industry—estimated to be valued at $330 billion in the US alone, Peck says.

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Artificial Inteligence Technical Review B2C B2B 235

CIO

FEBRUARY 20, 2023

Once candidates have completed the three prerequisite certifications (chart below), they must successfully pass the Salesforce B2C Solution Architect exam, which tests their ability to design and implement multicloud solutions, as well as their understanding of the Salesforce Customer 360 Vision and Platform.

Training 219

Training B2C Technical Review Systems Review 219

CIO

AUGUST 5, 2024

At Avaya, our enterprise customers using AI in the contact center report a 65% reduction in after-call work and a 50% increase in efficiency with solutions like conversational AI and AI analytics – and that’s just the tip of the iceberg.

Innovation 317

Innovation Artificial Inteligence Artificial Intelligence B2C 317

CIO

FEBRUARY 15, 2024

Its industrial B2B arm focuses on adhesives technologies, like Loctite, while its B2C consumer goods arm owns brands such as Dial and Purex. However, at the same time, SAP was working on a new feature for the SAP Analytics Cloud: Just Ask, which applies gen AI to search-driven analytics.

Artificial Inteligence 347

Artificial Inteligence Machine Learning B2C Retail 347

TechCrunch

DECEMBER 16, 2020

Typically, though, this information is then only used for analytics purposes. And as Curl added, Snowflake and its competitors never quite went beyond serving the analytics use case either. As businesses adopt data warehouses, they now have a central repository for all of their customer data. Image Credits: Hightouch.

Data 251

Data B2C Analytics Big Data 251

TechCrunch

AUGUST 29, 2021

billion in 2021, based on Strategy Analytics’ report. Urbanbase claims 50,000 monthly active users with 70,000 registered B2C users. Global metaverse market size is projected to increase $280 billion by 2025 from $30.7 The company has about 50 B2B customers.

3D 189

3D VR Tools B2C 189

TechCrunch

MARCH 16, 2021

The startup’s predictive analytics platform applies artificial intelligence and machine-learning techniques with online/offline data intelligence (from email, phone, address, IP, device, velocity and the broader internet) to verify that people are, in fact, who they say they are when applying for various accounts.

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Artificial Inteligence Machine Learning B2C Artificial Intelligence 263

TechCrunch

SEPTEMBER 3, 2021

Clootrack is a real-time customer experience analytics platform that helps brands understand why customers stay or churn. His ultimate goal is to be “the single platform for B2C firms.”. CEO Babu Sivadasan. In total, the company raised $4.6 million, co-founder Shameel Abdulla told TechCrunch.

Technical Review 257

Technical Review Software Review B2C Automotive 257

TechCrunch

JULY 22, 2021

It can also handle social listening and analytics. Oliver Thomas, managing partner at Expedition Growth Capital said: “There are a number of social media tools out there catering for B2C companies but we haven’t seen a platform that is specifically tailored to the B2B journey until Oktopost.

B2B 257

B2B Social B2C Media 257

TechCrunch

JUNE 6, 2022

And as digital banking — which includes the provision of loans — began to take off in the country, she told TechCrunch that she saw an opportunity to start Indicina in 2019 to provide credit rails and financial analytics tools for these businesses. 3 billion (~$5 million) loans from 10,000 bank statements and disbursed over ?700

Banking 216

Banking B2C Fintech Artificial Inteligence 216

TechCrunch

JUNE 11, 2021

Fresha’s current range of services include a free-to-use platform for booking appointments; free software for managing accounts; a payments service that includes both a physical point of sale and digital interface; and a wider marketplace both to provide goods to the businesses (B2B); and for the businesses to sell goods to customers (B2C).

B2C 250

B2C B2B Retail Media 250

TechCrunch

JANUARY 13, 2022

The startup also today has a “very powerful dashboard,” according to Melo, where companies can track all the learning analytics and see the number of courses, completion rates, ranking of courses and a number of other metrics. The startup has also partnered with Coursera to provide access to UBITS courses in the B2C market.

Training 277

Training B2C Course B2B 277

CIO

MAY 13, 2024

That move, in turn, boosts the company’s automation, analytics, and artificial intelligence goals by delivering the high-quality data that those technologies crave — thereby improving both decision-making capabilities and user experiences. To do that, Bilker and his IT team are bringing its disparate data sets together in a data lakehouse.

Survey 328

Survey Real Estate Strategy B2C 328

TechCrunch

AUGUST 24, 2022

In 2020, Chinese startup Zilliz — which builds cloud-native software to process data for AI applications and unstructured data analytics, and is the creator of Milvus , the popular open source vector database for similarity searches — raised $43 million to scale its business and prep the company to make a move into the U.S.

Open Source 199

Open Source Artificial Inteligence Comparison B2C 199

Perficient

JUNE 26, 2024

Transforming voice commerce with Salesforce’s Einstein AI Salesforce Commerce Cloud is a comprehensive, cloud-based e-commerce suite of products designed to help businesses (B2B, B2C, D2C) create seamless shopping experiences across various channels. How is Einstein AI empowering e-commerce platform?

Artificial Inteligence 52

Artificial Inteligence Machine Learning Artificial Intelligence Analytics 52

CIO

MAY 27, 2024

La organización complementa estos procesos mediante algunos módulos CRM concretos y específicos de automatización de la fuerza de ventas, marketing digital y canales B2C y B2B de la mano de SAP, SalesForce y UVE Solutions.

Azure 256

Azure B2C eCommerce B2B 256

TechCrunch

MAY 11, 2021

Wroclaw has a decent number of startups, according to Startup Wroclaw, across sectors such as e-commerce (Divante, Shoptrotter), digital health (Infermedica, SensDx), software (Tooploox, Droids on Roids), analytics (Piwik Pro), work and HR (Kadromierz, ChallengeRocket) and edtech (Lerni, Flash Robotics). What’s their focus?

B2B 238

B2B AWS B2C Weak Development Team 238

Perficient

MAY 8, 2023

Note: If you are existing user of Adobe experience cloud products like Adobe Analytics, Adobe Target or Adobe Audience Manager- this chapter will be very useful for you to build in understanding. To summarize, AEP+CJA can be your Analytics 2.0 Adobe Experience Platform has endless offerings for different business requirements.

B2B 64

B2B B2C Analytics Azure 64

TechCrunch

FEBRUARY 9, 2022

Scandit — which uses computer vision to scan barcodes, text, ID cards or any physical object to trigger automated responses, provide analytics and more — has raised $150 million, a Series D that values the Swiss startup values at over $1 billion. Annual recurring revenues have doubled (it doesn’t disclose actual figures).

Technology 238

Technology Data Artificial Inteligence Retail 238

TechCrunch

OCTOBER 6, 2021

It’s also started talking to other customer segments, including B2C marketplaces, grocery apps and stores. Over-harvesting also contributes to food waste, and one of Tazah’s goals is to build a data and analytics platform that will help farmers plan crops to make sure there is no oversupply in the markets they serve.

Retail 244

Retail B2C B2B Social 244

Perficient

JULY 11, 2023

In today’s digital era, it’s crucial for businesses to collaborate with a commerce solution provider capable of revolutionizing B2B and B2C digital omnichannel experiences. Our experts are happy to walk you through our commerce capabilities, from commercialization to marketing, to data and analytics and more.

B2C 40

B2C B2B Retail Pharmaceuticals 40

TechCrunch

APRIL 9, 2021

There’s also scope for expanding to more use cases into areas like corporate gifting, marketing and consumer services, as well as analytics coming out of its sales. In its case, there is personalization technology, logistics management, product inventory and accounting, and lots of data analytics involved.

Technical Review 246

Technical Review B2C Retail Analytics 246

Perficient

JULY 23, 2023

Authentication, Authorization, and Session Management: These services offer APIs associated with authentication and session management for both B2B and B2C stores. Swagger UI (hcltechsw.com) Google Analytics: Operations for managing Google Analytics access information.

B2C 52

B2C B2B Scalability Authentication 52

Altexsoft

AUGUST 9, 2023

Their interaction is centered around reporting, analytics, and oversight features. B2C vs. B2B booking software: What is the difference? In the travel management landscape, both B2B and B2C travel booking platforms, developed by individual software vendors (ISVs), serve distinctive roles and cater to different users.

Travel 52

Travel B2B Off-The-Shelf Hotels 52

Apps Associates

APRIL 19, 2022

B2B Customers Want A B2C Experience. When it comes to the B2C sales and marketing process, we know what works well: personalization. How do you give B2B customers a B2C experience? You’ll be able to leverage embedded analytics to make faster, more informed decisions. How to improve customer experience. Personalization.

B2C 52

B2C B2B IoT Artificial Inteligence 52

Cloudera

AUGUST 17, 2020

The current scale and pace of change in the Telecommunications sector is being driven by the rapid evolution of new technologies like the Internet of Things (IoT), 5G, advanced data analytics and edge computing. Finally, one of the biggest challenges in the industry today is monetising 5G. Telcos have been pumping in over 1.5

IoT 95

IoT Industry B2C eBook 95

Cloudera

AUGUST 28, 2020

On the B2C side, this means faster download speeds, lower latency and that consumers can download ultra-high-definition video on the go. That requires real-time analytics and companies will have to have the capability to ingest and handle real-time streaming data. . However, the edge cannot function in a vacuum.

IoT 110

IoT Industry Artificial Inteligence Machine Learning 110

Cloudera

SEPTEMBER 8, 2020

The current scale and pace of change in the Telecommunications sector is being driven by the rapid evolution of new technologies like the Internet of Things (IoT), 5G, advanced data analytics, and edge computing. Telcos have been pumping in over 1.5

IoT 70

IoT Industry B2C Analytics 70

TechCrunch

AUGUST 18, 2021

What sets Kovi apart from competitors is that its cars are connected, so it uses data science and analytics to be able to offer “a better user experience and competitive prices,” believes Kovi co-founder João Costa. The company also over time has shifted from offering insurance through third parties to offering insurance.

Insurance 246

Insurance Technical Review B2C Policies 246

Perficient

JANUARY 23, 2023

So if you’re a C-level executive in a B2C or B2B business, you should ask yourself: do you want to open up this channel to 1.6 Implementing a self-service portal could have further reduced the turnaround time in this situation. What if you could have done it all on your own? But that’s not all. and Facebook, Inc.,

B2C 69

B2C Enterprise B2B Guidelines 69

Capgemini

JULY 22, 2019

Whereas a brand might have traditionally kept business-to-business (B2B) sales and business-to-consumer (B2C) sales in silos, today’s connected commerce experiences have created a new selling environment: B2B2C. Quite simply, a siloed approach to B2B and B2C sales models no longer make sense today.

B2C 40

B2C B2B eCommerce Retail 40

Capgemini

APRIL 5, 2021

For example, a citizen developer on the data-science team may use no-code data analytics tools instead of relying on IT to do the work. For example, an internal survey would be a good candidate for citizen development, while customer-facing B2C portals with high UX standards might not.

Development 98

Development B2C Government Cloud 98

Perficient

DECEMBER 21, 2022

And I can tell you from experience that it is both B2C and B2B. At Perficient, we support some of the largest companies across oil and gas, utilities, chemicals, and renewables with strategic capabilities that revolve around data, analytics, automation, AI, tracking, reporting, and transitions to the cloud.

Energy 64

Energy Programming B2C Sustainability 64

TechCrunch

APRIL 21, 2021

IoT, software analytics, big data, coffee industry. They lack B2C knowledge, growth/expansion plan and investor relations. Two VCs operating – Fil Rouge Capital (Pre-Seed, Seed, Series A – industry agnostic; B2C and B2B) and South Central Ventures (Seed, Series A, B2B). Gideon Brothers, Spotsie. What is it weak in?

Technical Review 251

Technical Review Automotive Tourism IoT 251

Xicom

SEPTEMBER 6, 2021

C2C (Customer To Customer) B2C (Business to Customer) and B2B (Business to Business). Though, with an experienced ecommerce development company , it’s possible to create a platform that will be suitable for C2C and B2C purposes. Precisely, the eBay marketplace has several operations and are as follows: B2C Operation.

B2C 52

B2C eCommerce How To Mobile 52