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Five ways generative AI can help retailers improve the automotive customer experience

Capgemini

Five ways generative AI can help retailers improve the automotive customer experience Matt Desmond Jun 4, 2024 Facebook Linkedin Generative AI can help retailers improve customer and vehicle knowledge to boost sales and service Customers in today’s digitally enabled world expect seamless, convenient, and personalized retail experiences.

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American Honda IT to fuel innovation with generative AI

CIO

The automotive sector has not been traditionally among the leading industries when comes to transforming into a digital business, but the use of automation and AI has been of great interest to streamline supply chains and manufacturing processes,” Powers says. Automotive Industry, Digital Transformation, Generative AI, Innovation

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Automotive Study Insights: How Tesla Leverages Customer Experience to Gain Market Share

Perficient

As a disruptive leader in the automotive industry, Tesla owns approximately 60-70% of the current EV market share. Key Learning for Dealers and Auto Makers: To get these insights, a multi-modal voice of the customer research program, leveraging analytics and qualitative and quantitative data gathering is critical.

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Oshkosh CIO Anu Khare on IT’s pursuit of value

CIO

On the business enablement side, our focus has been to apply advanced technologies such as analytics/AI, intelligent automation, and digital manufacturing solutions — such as AR/VR, computer vision — to rethink and reimagine our manufacturing, supply chain, and digital customer experience. So that’s the alignment on the framework.

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LG announces the first 50 participants in its LG Nova program

TechCrunch

XRHealth Virtual Clinic – Integrates VR/AR, licensed clinicians and real-time data analytics. EKTO VR – Transforms workforce training by simulating the world’s most complex and hazardous environments with wearable technology. Zeit Medical – AI-powered sensing technology for immediate stroke detection at home.

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Edmunds sets stage for AI with data infrastructure consolidation

CIO

For a decade, Edmunds, an online resource for automotive inventory and information, has been struggling to consolidate its data infrastructure. His role now encompasses responsibility for data engineering, analytics development, and the vehicle inventory and statistics & pricing teams.

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Data – the Octane Accelerating Intelligent Connected Vehicles

Cloudera

The digital revolution is making a deep impact on the automotive industry, offering practically unlimited possibilities for more efficient, convenient, and safe driving and travel experiences in connected vehicles. billion in 2019, and is projected to reach $225.16 billion by 2027, registering a CAGR of 17.1% from 2020 to 2027.

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