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How to know a business process is ripe for agentic AI

CIO

The IT department uses Asana AI Studio for vendor management, to support help-desk requests, and to ensure its meeting software and compliance management requirements. Customer service: A target agentic AI use case One area that might be ideal for agentic AI is customer service.

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Software vendors offer AI sales boost for retail at NRF show

CIO

If software vendors have their way, the answer is likely to involve more artificial intelligence. Its Dynamics 365 Customer Insights marketing analytics tool is also getting a generative AI makeover, with a new Copilot to help staff build and manage marketing campaigns.

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CIOs still grapple with what gen AI can do for the enterprise

CIO

One of the first use cases of artificial intelligence in many companies, including both Michelin and Albemarle, was predictive maintenance, which at its most basic level is an algorithm trained on data collected by sensors. “And for business users, it will surpass what Microsoft did for workforce productivity.”

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3 key roles for driving digital success

CIO

It is driven by changes in customer expectations, opportunities to evolve employee experiences, and building differentiating capabilities with data, analytics, and artificial intelligence — all of which have no clear end point, nor are exclusively technology-focused.

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What enterprise software vendors are doing with generative AI

CIO

May 2023 Alteryx generates data visualizations with AI Analytics automation vendor Alteryx uses generative AI to add three new functions to its data visualization platform. Artificial Intelligence, CIO, Generative AI, IT Leadership, Vendor Management, Vendors and Providers

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Downer’s digital journey to deliver consistency to customers

CIO

So things such as innovative tools, emerging technologies, data and analytics, cloud based solutions theyre the things we all need to know about, because they make our organizations more efficient, effective, and more flexible. Its also about mindset: having a can-do attitude and asking the right questions.

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The year’s top 10 enterprise AI trends — so far

CIO

It made predictions and analytics broadly accessible and put the power of data in the hands of people who needed it, exactly when they needed it, and in the form that was most useful to them. Artificial Intelligence, Machine Learning “We’ve never had a technology touch everyone so rapidly.”