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LLM benchmarking: How to find the right AI model

CIO

But how do companies decide which large language model (LLM) is right for them? But beneath the glossy surface of advertising promises lurks the crucial question: Which of these technologies really delivers what it promises and which ones are more likely to cause AI projects to falter?

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How AI orchestration has become more important than the models themselves

CIO

Large language models (LLMs) just keep getting better. In just about two years since OpenAI jolted the news cycle with the introduction of ChatGPT, weve already seen the launch and subsequent upgrades of dozens of competing models. From Llama3.1 to Gemini to Claude3.5 In fact, business spending on AI rose to $13.8

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AI in action: How enterprises are scaling AI for real business impact

CIO

To capitalize on the enormous potential of artificial intelligence (AI) enterprises need systems purpose-built for industry-specific workflows. Enterprise technology leaders discussed these issues and more while sharing real-world examples during EXLs recent virtual event, AI in Action: Driving the Shift to Scalable AI.

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The future of Gen AI in analytics

CIO

Enter Gen AI, a transformative force reshaping digital experience analytics (DXA). Gen AI as a catalyst for actionable insights One of the biggest challenges in digital analytics isn’t just understanding what’s happening, but why it’s happening—and doing so at scale, and quickly. That’s where Gen AI comes in.

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The New Tech Experience: Innovation, Optimization, and Collaboration

Speaker: Paul Weald, Contact Center Innovator

Learn how to streamline productivity and efficiency across your organization with machine learning and artificial intelligence! Embrace automation, collaborate with new technology, and watch how you thrive!

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AI in the C-suite: Using AI to shape business strategy

CIO

Jeff Schumacher, CEO of artificial intelligence (AI) software company NAX Group, told the World Economic Forum : “To truly realize the promise of AI, businesses must not only adopt it, but also operationalize it.” Most AI hype has focused on large language models (LLMs).

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Build a strong data foundation for AI-driven business growth

CIO

In the quest to reach the full potential of artificial intelligence (AI) and machine learning (ML), there’s no substitute for readily accessible, high-quality data. To fully leverage AI and analytics for achieving key business objectives and maximizing return on investment (ROI), modern data management is essential.