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Morgan Stanley’s gen AI launch is about global analysis

CIO

It will mean, in theory, that Morgan Stanley management can see analysis of every call made across the enterprise — often within a few minutes of that call’s completion. It is going to make their data analysis far better. This is where culture and ethics start to collide. Are people saying what corporate wants them to say?

Analysis 301
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Human vs. humane: How companies pursue AI for enhanced CX

CIO

Two thirds of the CX practitioners, service leaders, analysts, and consultants from around the world who took part in CX Network’s Global State of CX 2024 agreed or strongly agreed they’re increasingly concerned about the ethical use of AI and its future development.

Company 317
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Is the gen AI bubble due to burst? CIOs face rethink ahead

CIO

“The inflated expectations were so inflated from the early days and have kept on, and I think this is going to be a pretty deep trough of disillusionment,” says Chris Stephenson, managing director of intelligent automation, AI, and digital services at IT consulting firm alliantgroup, affirming Gartner’s hype cycle.

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Better, faster decisions: Why businesses thrive on real-time data

CIO

In Foundry’s 2022 Data & Analytics Study , 88% of IT decision-makers agree that data collection and analysis have the potential to fundamentally change their business models over the next three years. Nichol ( @PeterBNichol ), Chief Technology Officer at OROCA Innovations.

Data 300
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8 pressing needs for CIOs in 2024

CIO

“With a focus on automation for customer service and telesales functions, we’re looking at intelligent automation solutions that can help improve customer engagement and self-help capabilities,” says Chris Pendergast, the company’s SVP and CTO. Your employees in every department are your first line of defense,” he says. “So

Security 349
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How Much Does It Cost to Hire IT Consultants in 2022?

Mobilunity

In this case, companies often seek the consulting support of niche specialists. IT consulting allows to boost a company’s productivity, support its growth, and increase revenues. In this article, we introduce you to the concept of IT consulting and its significance for businesses. Overview of IT Consulting.

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UC Riverside turns to cloud to supercharge scientific research

CIO

Gunkel also cited Google’s Looker and Big Query BI data analysis tools and its Chronicle security operations suite as important for enabling the university to operate a wide variety of applications and research on the cloud. This is a ‘teach us to fish’ model.

Research 130