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Case in point: taking stock of the CrowdStrike outages

CIO

In a lawsuit the airline filed in October, Delta claimed the faulty update was pushed out in an unsafe manner and CrowdStrike should pay for the losses. Delta alone had more than $500 million in losses as a result of crippled operations and thousands of flight cancellations and delays.

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4 ways Swedish CIOs strengthen defenses against bombarding AI sales

CIO

Many handle the word a bit carelessly,” says Charlotte Svensson, CIO at SAS, the Scandinavian airline. Artificial Intelligence, CIO, IT Leadership, Vendor Management, Vendors and Providers But it’s important to be vigilant and painstakingly sort through all products that have an AI label.

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Utilities, Strategic Investments, and the CIO

The Agile Manager

Airlines are pursuing new revenue streams with captive in-flight technology. The proto-CIO is a strong technologist with vendor management and negotiating skills, with a steady-as-she-goes disposition. It is disingenuous to ascribe "value" to these: business don't measure value or return on their electricity or tap water.