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CIO Jason Birnbaum has ambitious plans for generative AI at United Airlines. With the core architectural backbone of the airlines gen AI roadmap in place, including United Data Hub and an AI and ML platform dubbed Mars, Birnbaum has released a handful of models into production use for employees and customers alike.
IT problems struck flights at two oneworld Alliance member airlines this week, leading to delays and flight cancellations. Network equipment connecting internal and external systems at Japan Airlines (JAL) malfunctioned early on Dec. 26 after receiving a large amount of data from an external source, the company said.
In a lawsuit the airline filed in October, Delta claimed the faulty update was pushed out in an unsafe manner and CrowdStrike should pay for the losses. Its worth doing that extra step of diligence because it can save you problems down the road, she says. Customers also got additional controls over how updates are deployed.
American Airlines will buy up to 20 jets from Boom Supersonic, an aircraft maker that aims to commercialize supersonic, and super-fast, flight. Concorde jets were also incredibly loud due to their “sonic booms” — so loud, in fact, that the Federal Aviation Administration (FAA) banned overland supersonic commercial flights.
In the wake of the widespread outage caused by a defective update to CrowdStrike’s Falcon cybersecurity platform, Delta Airlines is among the first enterprises to come forward to demand compensation from CrowdStrike and Microsoft for the enormous losses caused by the interruption of its flights during the failure.
WritePath make the process faster and scalable by combining its AI tech with human translators. The Taipei-based startup’s clients include Foxconn, ASUS, China Airline, the Taiwan Stock Exchange and Taiwan Mobile. The company’s platform combines tech like Warren, its in-house machine translation engine, with human translators.
Joby Aviation is partnering with Japanese airline ANA to bring aerial ridesharing services to Japan. The auto giant led Joby’s $590 million Series C round in 2020 and has shared expertise with the startup on electrification technology, as well as manufacturing, quality and cost controls, according to a Joby spokesperson.
Report: Technical Debt is Costing You More Than You Think [link] pic.twitter.com/MHIGkKrXk6. The most obvious contributing factor in this are those massive application failures that become public relations fiascos for companies like Wells Fargo, United Airlines and their friends. What is Technical Debt? NEW POST ??
But many don’t know how common the technology is and may not realize that they are interacting with it regularly. Due to the shift to remote work, companies across every industry have implemented some form of RPA to simplify their operations to deal with an influx of requests. billion in investments in the past two years alone.
Set clear, measurable metrics around what you want to improve with generative AI, including the pain points and the opportunities, says Shaown Nandi, director of technology at AWS. I reviewed some of these agents, and found several AI capabilities that can become competitive differentiators.
As CIO of United Airlines, Jason Birnbaum is laser focused on using technology and data to enable the company’s 86,000 employees to create as seamless a customer travel experience as possible. That was our story, and we worked very diligently to change the narrative.”
The firm has more than 30 portfolio companies, three of which have exited, including Kambr, an airline revenue management SaaS provider that was acquired by Amadeus. Examples are ad tech, prop tech, insurance tech and the underlying data for the commercial trucking industries. They’ve had stagnant productivity.
Taking the helm as CIO is a major transition for any IT leader, but Lauren Woods’ experience at Southwest Airlines stands apart. Leaning on those bona fides, Woods rallied and guided her teams to overhaul Southwest’s technical operations with a shared commitment to doing right by the customer. We’re a better airline for it,” she says.
Airline industry made an impact on how we buy things today, and how those things are marketed. Just a couple of examples: electronic tickets were first developed for fare ticketing, while one of the first online booking systems was built by airline distribution company SABRE. Scandinavian airlines first class in 70s and now.
Also, does it really leverage tech in a way that is differentiated? The startup’s app reviews, Better Business Bureau (BBB) profile and social media accounts were inundated with negative comments and reports of poor experiences. ’ If it’s gonna be a Canadian company, it might be fine, but it’s just not for us.
Roy Cohen believes that there’s a severe underinvestment in tech within the airline industry, with airlines continuing to rely on legacy systems and outdated infrastructures that date back decades. “Fetcherr predicts demand using real-time, sophisticated models and automatically provides pricing recommendations.”
Even before the pandemic, the industry was going through a crisis, so airlines fought hard to track down and close every loophole. Often created by travel agents and customers (both accidentally and not), these holes account for about 3 percent of the airline’s revenue. Airline revenue leakage. Couldn’t be more relevant, right?
Like a museum, but on the blockchain : Despite his usual misgivings for crypto tech, we spot Haje covering a rare blockchain story, about Arkive, and its building of the world’s first decentralized museum. Resourceful Humans: On TechCrunch+, Kyle reports that investors remain bullish on HR tech as the Great Resignation slows.
Flight consolidators are brokers that book airline seats in bulk at discount rates and then resell them to travel agencies. Airline consolidator business model: how it works. Most of the large consolidators appeared in the 1970-1980s when airlines had more seats than they could ever sell via travel retailers.
Each Hangar houses agile coaches, business analysts, data and analytics specialists, product owners, Scrum masters, software engineers, and user interface designers — all with one mission: to elevate the airlines’ digital customer experience before, during, and after the flight. Experience is not only the cherry on the cake.”
Carbon emissions for datacenters exceed the airline industry Most people do not understand complex global datacenters. However, most people understand, and frequently use, airlines. of global carbon emissions, exceeds carbon produced by the airline industry globally.
Whether your business is focused on selling airline tickets, package trips, or cruises, if you want to be acknowledged as a professional in the travel industry, you need to be certified. So, ARC or Airline Reporting Corporation is a company that regulates and handles transactions between airlines and US-based travel agencies.
based startup which uses machine learning technology to analyze a variety of visual data like satellite imagery and lidar with the goal of boosting accountability and credibility around carbon offsetting projects, has fast followed a $5.8 Sylvera , a U.K.-based million seed round in May last year by closing a $32 million Series A.
Immersive technologies in aerospace: From innovation to necessity Sathisha Anantha Feb 19, 2025 Facebook Linkedin Not long ago, using virtual reality to train aerospace technicians or augmented reality to assist in maintenance felt like science fiction. Today, immersive technologies are soon to become essential.
A classic problem is how to optimize an airline’s schedule to maximize profit. Airlines need to commit to schedules months in advance without knowing what the weather will be like or what the specific demand for a route will be (or, whether a pandemic will wipe out travel demand entirely).
The feedback loop of venture funding, entrepreneurial activity, company building, exits and capital return is broken, due to a lack of robust exit opportunities, particularly through initial public offerings, creating a critical bottleneck. The concept of numerous national exchanges is as outdated as national airlines in every EU country.
NYSE Trading Halted Due To Technical Issue TechCrunch (Today) - NYSE trading was halted about 30 minutes ago due to a technical issue. TechCrunch has reached out to the exchange and received the following comment:“We’re currently experiencing a technical issue. Marine Corps, Interior Dept. LATEST NEWS.
Events — when they haven’t been cancelled altogether in the last 12 months due to the global health pandemic — have gone virtual and online, and a wave of startups that are helping people create and participate in those experiences are seeing a surge of attention — and funding. Not at all, it turns out.
The company writes articles on every facet of travel to inform customers, especially now with airlines, hotels and countries placing certain restrictions on travel. Before, you might have combed through reviews, but now you just want an expert to tell you, and that is what we are.”. The deal closed in 2020.
As a household name in international air carriers, Air New Zealand is used to punching above its weight, mainly due to being so remotely based; if you draw 1,200-mile line from Auckland, you don’t even get to the east coast of Australia. This is a chance to start practicing what an airline of the future could look like.
“Our tech is a combination of both existing and novel tech,” he said. The fifth generation prototype (perhaps the size of a coffee table) hovers using to the blown wing principle, and the sixth, due to fly in a few months, will introduce the transitioning flaps. (I
Gen AI has become a priority tool across all industries for all types of companies, where up to 40% have a budget or related gen AI initiatives, and 30% believe this technology is disruptive to the business, according to recent data from IDC. But it’s still early days since ChatGPT burst on the scene in 2022.
While the TSA has used facial recognition tech since 2019, the “tipping point” for air travel biometrics could come in 2024, per The New York Times. United Airlines lets PreCheck travelers use their faces to check bags at select airports. United Airlines lets PreCheck travelers use their faces to check bags at select airports.
We’ve gathered eight instances of big tech failures that struck companies and other organizations in 2023. Both United Airlines and Hawaiian Airlines saw service outages in 2023 resulting from wonky software upgrades, and Southwest ended the previous year with a Christmas travel meltdown blamed on outdated systems.
A general modernization path brings the technical assets together whereas an industry-focused initiative is more of a problem-solving, solutions-oriented design,” says Praveena Varadarajan, modernization offering leader and strategist for IBM’s Hybrid Cloud Migration Group. “A AWS/IBM’s Industry Edge. For more information, visit [link].
It was just another reminder of overall aviation IT fragility, caused by different factors, from aging technologies to poor communication between different components to the introduction of immature solutions. If passengers are stranded at the airport due to IT disruptions, a passenger service system (PSS) is likely to be blamed for this.
In ten months, we succeeded in plugging a massive hole in Uber’s profit and loss using pricing tech. Fetcherr , which focuses on pricing adjustment for the airline industry, recently landed a $12.5 That got us thinking.” ” Mann describes Luca as a “pricing co-pilot for enterprise retailers.”
. — Christine and Haje The TechCrunch Top 3 It’s a bird, it’s a plane, it’s a drone : Dronamics raised $40 million in a pre-Series A round (or really big seed round if you’d rather look at it that way) to start an autonomous cargo drone airline in Europe, Mike writes. The tech jobs market might not be as shaky as it feels , writes Ron.
We love to see tech helping bikers stay safe. After lots of back and forth, the JetBlue-Spirit Airlines deal actually happened. The respective boards at JetBlue Airways and Spirit Airlines approved a merger agreement at a diluted equity valuation of $3.8 — Rebecca Bellan. A little bird. and one in Serbia. Deal of the week.
Had the CrowdStrike scenario been considered by airlines and hospitals, the impacts would likely have been mitigated. Review and adjust third-party rollouts : CrowdStrike Falcon users have the capability to throttle rollouts. A review of third-party rollouts should consider such capabilities.
No longer a nebulous, aspirational term equated with the concept “never trust, already verify,” zero trust has evolved into a solid technology framework that enables proactive defense and digital transformation as organizations embrace the cloud and hybrid work models. But what exactly does that mean? Zero trust has come a long way.
Airline distribution has always been a complex subject. On one side of the airline industry, we have legacy carriers mostly represented by full-service airlines. How airline distribution works in a nutshell. Travelfusion works with such carriers as Eurowings, Flybe, and Spirit Airlines.
MRO at a Crossroads: Embracing Digital Technology to Overcome Industry Challenges Shobha Kulavil Feb 21, 2025 Facebook Linkedin The aerospace industry is set for a decade of rapid expansion, but behind the surge in demand lies a growing challengekeeping up with the maintenance needs of a swelling global fleet.
After such a fractured experience, you begin asking harder questions like what biases might be embedded in this technology, how is it processing my data, how often is it audited to ensure fairness and transparency, and can it actually be taught to behave ethically. ING’s AI-powered chatbot also works hand-in-hand with humans.
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