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5 tips for better business value from gen AI

CIO

For example, developers using GitHub Copilots code-generating capabilities have experienced a 26% increase in completed tasks , according to a report combining the results from studies by Microsoft, Accenture, and a large manufacturing company. These reinvention-ready organizations have 2.5 times higher revenue growth and 2.4

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Unicorn travel startup Hopper is facing a pandemic-fueled customer service nightmare

TechCrunch

Mobile travel app Hopper has been hit hard by the COVID-19 pandemic as consumers canceled their trips and airlines dropped their flights. Currently, hundreds of Hopper customers are trashing the app in their app store reviews, calling Hopper a scam, threatening legal action and warning others to stay away. ’ Buyer beware.

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Editor's Soapbox: Y2K25

The Daily WTF

We all know the story: many legacy systems were storing dates with two digits- 80 not 1980 , and thus were going to fail dramatically when handling 00 - is that 1900 or 2000 ? Nothing bad happened, and we all overreacted. So I want to discuss the kinds of systems that were impacted and why. Survival guides abounded.

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Report: Technical Debt is Costing You More Than You Think

OverOps

Many organizations have been struggling to understand not only the cost of downtime, but how to quantify the quality of their software and what the cost is of poor quality code. A new report from the Consortium for IT Software Quality ( 1 ) covers the cost of poor software quality, shedding light on those topics. ?? NEW POST ??

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Revenue Integrity in Airlines: How to Solve Revenue Leakage Problems

Altexsoft

Even before the pandemic, the industry was going through a crisis, so airlines fought hard to track down and close every loophole. Often created by travel agents and customers (both accidentally and not), these holes account for about 3 percent of the airline’s revenue. Airline revenue leakage. Couldn’t be more relevant, right?

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Airline Reservation Systems and Passenger Service Systems: Navitaire, Amadeus Altea, SabreSonic and more

Altexsoft

Except that we are describing real-life situations caused by small failures in the computer system. It was just another reminder of overall aviation IT fragility, caused by different factors, from aging technologies to poor communication between different components to the introduction of immature solutions. Travel plans screwed up.

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Dynamic Pricing Strategy for Airlines: Exploring Current Problems and Adopting Continuous Pricing

Altexsoft

In the 1980s, American Airlines and its former president Robert Crandall started a revolution in airline pricing. Crandall is famous for many airline innovations that we use today, such as inventing the first frequent flier program and contributing to route optimization and central reservation system adoption.