article thumbnail

Network problems delay flights at two oneworld Alliance airlines

CIO

IT problems struck flights at two oneworld Alliance member airlines this week, leading to delays and flight cancellations. Network equipment connecting internal and external systems at Japan Airlines (JAL) malfunctioned early on Dec. 26 after receiving a large amount of data from an external source, the company said.

Airlines 122
article thumbnail

American Airlines to buy 20 jets from Boom Supersonic

TechCrunch

American Airlines will buy up to 20 jets from Boom Supersonic, an aircraft maker that aims to commercialize supersonic, and super-fast, flight. Concorde jets were also incredibly loud due to their “sonic booms” — so loud, in fact, that the Federal Aviation Administration (FAA) banned overland supersonic commercial flights.

Airlines 242
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Delta Airlines to ‘rethink Microsoft’ in wake of CrowdStrike outage

CIO

In the wake of the widespread outage caused by a defective update to CrowdStrike’s Falcon cybersecurity platform, Delta Airlines is among the first enterprises to come forward to demand compensation from CrowdStrike and Microsoft for the enormous losses caused by the interruption of its flights during the failure.

Airlines 187
article thumbnail

CrowdStrike incident has CIOs rethinking their cloud strategies

CIO

The widespread disruption caused by the recent CrowdStrike software glitch, which led to a global outage of Windows systems, has sent shockwaves through the IT community. Organizations and CISOs must review their cloud strategies, and the automatic updating of patches should be discouraged.

article thumbnail

5 tips for better business value from gen AI

CIO

What success looks like can vary widely and range from reducing a call centers escalation rates, a food distributors sales order processing time, or a professional services companys new employee onboarding time, to an airline that personalizes customer communications or a media company that provides real-time language translation.

article thumbnail

United Airlines gives employees the digital tools to make customers happy

CIO

As CIO of United Airlines, Jason Birnbaum is laser focused on using technology and data to enable the company’s 86,000 employees to create as seamless a customer travel experience as possible. That was our story, and we worked very diligently to change the narrative.” In that model, no one was looking out for the end user.

Airlines 193
article thumbnail

How Southwest’s CIO modernized the airline through turbulent times

CIO

Taking the helm as CIO is a major transition for any IT leader, but Lauren Woods’ experience at Southwest Airlines stands apart. Focused on growth, the company’s leadership had deprioritized modernizing internal systems, hiring IT staff, and updating internal processes to keep pace with its growth agenda.

Airlines 157