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United Airlines’ AI strategy: The airline that makes decisions fastest wins

CIO

At United Airlines, AI has been a long-term strategic investment, not a recent initiative. This forward-thinking approach stems from a clear business philosophy that in the airline industry specifically, the carrier quickest to make complex decisions gains the competitive edge.

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CIOs contend with gen AI growing pains

CIO

MIT event, moderated by Lan Guan, CAIO at Accenture Accenture “98% of business leaders say they want to adopt AI, right, but a lot of them just don’t know how to do it,” claimed Guan, who is currently working with a large airliner in Saudi Arabia, a large pharmaceutical company, and a high-tech company to implement generative AI blueprints in-house.

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IT leaders see big business potential in small AI models

CIO

Microsoft CEO Satya Nadella recently lauded one SLM developed by a major airliner he saw in a demonstration in Tokyo. With our SLM Phi, flight attendants at Japan Airlines are spending less time on paperworkand more time with passengers, Nadella posted on LinkedIn.

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Address cybersecurity challenges before rolling out robotic process automation

TechCrunch

For example, when major airlines were bombarded with cancellation requests at the onset of the pandemic, RPA became essential to their customer service strategy. According to Forrester, one major airline had over 120,000 cancellations during the first few weeks of the pandemic.

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Debt versus equity: When do non-traditional funding strategies make sense?

TechCrunch

Discount airlines, cell phones (not smartphones) and integrated circuits are good examples of the “faster, cheaper, simpler” variety, because they simply displaced familiar incumbents. However, as long as you’re truly faster, cheaper and simpler, patience and strategy can propel you to where you want to be.

Strategy 239
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Archer Aviation aims to launch network of urban air taxis in Los Angeles by 2024

TechCrunch

Archer Aviation’s announcement comes two weeks since it landed United Airlines as a customer and an investor in its bid to become a publicly traded company via a merger with a special purpose acquisition company. United Airlines, which has a major hub in Los Angeles, was one of the investors in the deal.

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5 tips for better business value from gen AI

CIO

CIOs have been able to ride the AI hype cycle to bolster investment in their gen AI strategies, but the AI honeymoon may soon be over, as Gartner recently placed gen AI at the peak of inflated expectations , with the trough of disillusionment not far behind. That doesnt mean investments will dry up overnight.