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Report: Technical Debt is Costing You More Than You Think

OverOps

Many organizations have been struggling to understand not only the cost of downtime, but how to quantify the quality of their software and what the cost is of poor quality code. A new report from the Consortium for IT Software Quality ( 1 ) covers the cost of poor software quality, shedding light on those topics. ??

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CrowdStrike incident has CIOs rethinking their cloud strategies

CIO

The widespread disruption caused by the recent CrowdStrike software glitch, which led to a global outage of Windows systems, has sent shockwaves through the IT community. Organizations and CISOs must review their cloud strategies, and the automatic updating of patches should be discouraged.

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Delta Airlines to ‘rethink Microsoft’ in wake of CrowdStrike outage

CIO

In the wake of the widespread outage caused by a defective update to CrowdStrike’s Falcon cybersecurity platform, Delta Airlines is among the first enterprises to come forward to demand compensation from CrowdStrike and Microsoft for the enormous losses caused by the interruption of its flights during the failure. A shift ahead?

Airlines 187
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C2 Ventures raises new fund to invest in the “dull, dirty and dangerous”

TechCrunch

The firm has more than 30 portfolio companies, three of which have exited, including Kambr, an airline revenue management SaaS provider that was acquired by Amadeus. Examples are ad tech, prop tech, insurance tech and the underlying data for the commercial trucking industries. They’ve had stagnant productivity.

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United Airlines gives employees the digital tools to make customers happy

CIO

As CIO of United Airlines, Jason Birnbaum is laser focused on using technology and data to enable the company’s 86,000 employees to create as seamless a customer travel experience as possible. That was our story, and we worked very diligently to change the narrative.”

Airlines 193
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How Southwest’s CIO modernized the airline through turbulent times

CIO

Taking the helm as CIO is a major transition for any IT leader, but Lauren Woods’ experience at Southwest Airlines stands apart. Leaning on those bona fides, Woods rallied and guided her teams to overhaul Southwest’s technical operations with a shared commitment to doing right by the customer. We’re a better airline for it,” she says.

Airlines 157
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Fetcherr raises $12.5M to dynamically price airfare with algorithms

TechCrunch

Roy Cohen believes that there’s a severe underinvestment in tech within the airline industry, with airlines continuing to rely on legacy systems and outdated infrastructures that date back decades. A mockup of Fetcherr’s software. ” That’s a lot to promise. .”

Airlines 184