How Southwest’s CIO modernized the airline through turbulent times
CIO
APRIL 19, 2024
Taking the helm as CIO is a major transition for any IT leader, but Lauren Woods’ experience at Southwest Airlines stands apart. Leaning on those bona fides, Woods rallied and guided her teams to overhaul Southwest’s technical operations with a shared commitment to doing right by the customer. We’re a better airline for it,” she says.
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