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Address cybersecurity challenges before rolling out robotic process automation

TechCrunch

Alan Radford is regional CTO of One Identity and has a passion for helping organizations solve unique challenges in the identity and access management space. But many don’t know how common the technology is and may not realize that they are interacting with it regularly. Alan Radford. Contributor.

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5 tips for better business value from gen AI

CIO

What success looks like can vary widely and range from reducing a call centers escalation rates, a food distributors sales order processing time, or a professional services companys new employee onboarding time, to an airline that personalizes customer communications or a media company that provides real-time language translation.

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Case in point: taking stock of the CrowdStrike outages

CIO

It was an interesting case study of global cyber impact, says Charles Clancy, CTO at Mitre. In a lawsuit the airline filed in October, Delta claimed the faulty update was pushed out in an unsafe manner and CrowdStrike should pay for the losses.

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All United Airlines flights in US grounded: Computer “glitch” cited as cause

CTOvision

For more on the outage see: All United Airlines flights in US grounded due to computer system glitch . The post All United Airlines flights in US grounded: Computer “glitch” cited as cause appeared first on CTOvision.com. If you want a system to be reliable and not go down you need to engineer it to work that way.

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Lufthansa’s digital future takes flight with ‘Digital Hangar’

CIO

Each Hangar houses agile coaches, business analysts, data and analytics specialists, product owners, Scrum masters, software engineers, and user interface designers — all with one mission: to elevate the airlines’ digital customer experience before, during, and after the flight. Experience is not only the cherry on the cake.”

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CrowdStrike incident has CIOs rethinking their cloud strategies

CIO

The CrowdStrike incident affected computers running Microsoft Windows across various sectors, including airlines, banks, retailers, brokerage houses, media companies, and railways. It is said to be one of the worst cybersecurity events considering the magnitude of the impact.

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WeTravel books $27M to build fintech and more for bespoke group travel

TechCrunch

Originally, Koeppel and his two co-founders Garib Mehdiyev (CTO) and Zaky Prabowo (CMO) had moved out from Azerbaijan, Indonesia, and Switzerland to the Bay Area to start the business, only to find it impossible to navigate the visa waters to bring engineers and other technical talent over, too. It becomes about fund management.

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