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What success looks like can vary widely and range from reducing a call centers escalation rates, a food distributors sales order processing time, or a professional services companys new employee onboarding time, to an airline that personalizes customer communications or a media company that provides real-time language translation.
As chief digital and information officer at Honeywell Aerospace, he helped transform the company’s 10,000-plus global engineering organization and its used serviceable airline parts into a blockchain-powered digital business. Ditto for changemanagement skills and the ability to influence without authority.
You use revenue management systems, like airlines use, to have daily pricing. So those are two different things I’ve seen—there’s technology guys, and business guys. What do you see as some of your biggest challenges trying to come in and fill that void, whether for the CIO or CTO? That’s where I see adding value.
Each issue is packed with thought-provoking content and insight into the business issues that affect all companies competing in today’s technology-driven marketplace with recent contributions by best-selling author and researcher Tom Davenport; social media guru Chris Brogan; and Myron Scholes, world renowned economist and Nobel Prize winner.
The CrowdStrike incident affected computers running Microsoft Windows across various sectors, including airlines, banks, retailers, brokerage houses, media companies, and railways. It is said to be one of the worst cybersecurity events considering the magnitude of the impact.
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