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Report: Technical Debt is Costing You More Than You Think

OverOps

Many organizations have been struggling to understand not only the cost of downtime, but how to quantify the quality of their software and what the cost is of poor quality code. A new report from the Consortium for IT Software Quality ( 1 ) covers the cost of poor software quality, shedding light on those topics. ??

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5 tips for better business value from gen AI

CIO

According to AI at Wartons report on navigating gen AIs early years, 72% of enterprises predict gen AI budget growth over the next 12 months but slower increases over the next two to five years. But if all gen AI does is improve productivity, CIOs may be challenged long term to justify budget increases and experiments with new capabilities.

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Crew management in airlines: planning and scheduling with Sabre, Jeppesen, and others

Altexsoft

On par with fuel, crew related costs are the major operating expense for airlines. European airlines usually let personnel request for destinations, day-offs, reserve periods, trip lengths and other elements to create individual rosters. Source: Team-Oriented Airline Crew Rostering. Crew scheduling software evolution.

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Lufthansa’s digital future takes flight with ‘Digital Hangar’

CIO

Each Hangar houses agile coaches, business analysts, data and analytics specialists, product owners, Scrum masters, software engineers, and user interface designers — all with one mission: to elevate the airlines’ digital customer experience before, during, and after the flight. Experience is not only the cherry on the cake.”

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8 big IT failures of 2023

CIO

Both United Airlines and Hawaiian Airlines saw service outages in 2023 resulting from wonky software upgrades, and Southwest ended the previous year with a Christmas travel meltdown blamed on outdated systems. Probably the worst IT airline disaster of 2023 came on the government side, however.

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Brex takes a swipe at Concur with an expansion into travel

TechCrunch

Part of the aim of the new offering is to apply to travel expenses the budgeting capabilities that Empower has, Dubugras said. Image Credits: Brex Brex opted not to accept commissions from airlines or hotels that would not provide more expensive flights or hotels as alternatives, Dubugras said.

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Data and gen AI: Keys to Air Europa’s digital strategy

CIO

Gen AI has become a priority tool across all industries for all types of companies, where up to 40% have a budget or related gen AI initiatives, and 30% believe this technology is disruptive to the business, according to recent data from IDC. But it’s still early days since ChatGPT burst on the scene in 2022.

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