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5 tips for better business value from gen AI

CIO

CIOs have been able to ride the AI hype cycle to bolster investment in their gen AI strategies, but the AI honeymoon may soon be over, as Gartner recently placed gen AI at the peak of inflated expectations , with the trough of disillusionment not far behind. That doesnt mean investments will dry up overnight.

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Lufthansa’s digital future takes flight with ‘Digital Hangar’

CIO

Each Hangar houses agile coaches, business analysts, data and analytics specialists, product owners, Scrum masters, software engineers, and user interface designers — all with one mission: to elevate the airlines’ digital customer experience before, during, and after the flight. Experience is not only the cherry on the cake.”

Airlines 195
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Brex takes a swipe at Concur with an expansion into travel

TechCrunch

Part of the aim of the new offering is to apply to travel expenses the budgeting capabilities that Empower has, Dubugras said. Image Credits: Brex Brex opted not to accept commissions from airlines or hotels that would not provide more expensive flights or hotels as alternatives, Dubugras said.

Travel 192
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8 big IT failures of 2023

CIO

Both United Airlines and Hawaiian Airlines saw service outages in 2023 resulting from wonky software upgrades, and Southwest ended the previous year with a Christmas travel meltdown blamed on outdated systems. Probably the worst IT airline disaster of 2023 came on the government side, however.

Airlines 207
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Data and gen AI: Keys to Air Europa’s digital strategy

CIO

Gen AI has become a priority tool across all industries for all types of companies, where up to 40% have a budget or related gen AI initiatives, and 30% believe this technology is disruptive to the business, according to recent data from IDC. But it’s still early days since ChatGPT burst on the scene in 2022.

Strategy 173
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Why enterprise CIOs need to plan for Microsoft gen AI

CIO

Plan ahead for heavy usage The popularity of OpenAI raises questions about gen AI availability. As in Q3 , demand for Microsoft’s AI services remains higher than available capacity. Organizations expect using gen AI to increase costs by almost a quarter over the next two years, according to IDC. That’s an industry-wide problem.

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Fine-tune Anthropic’s Claude 3 Haiku in Amazon Bedrock to boost model accuracy and quality

AWS Machine Learning - AI

Write a response that appropriately completes the request.", "messages": [ {"role": "user", "content": "instruction:nnSummarize the news article provided below.nninput:nSupermarket customers in France can add airline tickets to their shopping lists thanks to a unique promotion by a budget airline.