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United Airlines sets its flight plan for gen AI success

CIO

CIO Jason Birnbaum has ambitious plans for generative AI at United Airlines. With the core architectural backbone of the airlines gen AI roadmap in place, including United Data Hub and an AI and ML platform dubbed Mars, Birnbaum has released a handful of models into production use for employees and customers alike.

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5 tips for better business value from gen AI

CIO

Set clear, measurable metrics around what you want to improve with generative AI, including the pain points and the opportunities, says Shaown Nandi, director of technology at AWS.

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Expedia poised to take flight with generative AI

CIO

That’s because, outside of its top brands, which include Travelocity, VRBO, Hotels.com, Orbitz, Trivago, Wotif, and CarRentals.com, the $14 billion online travel service’s most prized possession is its data — the 70 petabytes of traveler information stored on its AWS cloud. Now, more than 90% of the company’s data is stored on AWS, she says.

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Private cloud makes its comeback, thanks to AI

CIO

Private cloud providers may be among the key beneficiaries of today’s generative AI gold rush as, once seemingly passé in favor of public cloud, CIOs are giving private clouds — either on-premises or hosted by a partner — a second look. The Milford, Conn.-based

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Cathay Pacific to take cloud journey to new heights

CIO

Instead, the publicly held operator of Cathay Pacific Airlines and HK Express is shifting from migration to optimization mode in an effort to wrest additional benefits from its all-in cloud transformation. Cathay launched its cloud journey four years ago, and its migration has accelerated over the past three years.

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AWS recognized as a first-time Leader in the 2024 Gartner Magic Quadrant for Data Science and Machine Learning Platforms

AWS Machine Learning - AI

Over the last 18 months, AWS has announced more than twice as many machine learning (ML) and generative artificial intelligence (AI) features into general availability than the other major cloud providers combined. These services play a pivotal role in addressing diverse customer needs across the generative AI journey.

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12 most popular AI use cases in the enterprise today

CIO

Organizations all around the globe are implementing AI in a variety of ways to streamline processes, optimize costs, prevent human error, assist customers, manage IT systems, and alleviate repetitive tasks, among other uses. And with the rise of generative AI, artificial intelligence use cases in the enterprise will only expand.