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United Airlines’ AI strategy: The airline that makes decisions fastest wins

CIO

At United Airlines, AI has been a long-term strategic investment, not a recent initiative. This forward-thinking approach stems from a clear business philosophy that in the airline industry specifically, the carrier quickest to make complex decisions gains the competitive edge. Lets take safety, for instance.

Airlines 124
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Lufthansa’s digital future takes flight with ‘Digital Hangar’

CIO

Each Hangar houses agile coaches, business analysts, data and analytics specialists, product owners, Scrum masters, software engineers, and user interface designers — all with one mission: to elevate the airlines’ digital customer experience before, during, and after the flight. Experience is not only the cherry on the cake.”

Airlines 195
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Private cloud makes its comeback, thanks to AI

CIO

GenAI models can be trained to learn patterns from normal data distributions and detect anomalies or outliers in real-time data streams. Artificial Intelligence, Hybrid Cloud, Private Cloud There is a huge upside for the private cloud industry, and they need to embrace genAI for growth.

Cloud 215
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Father and son duo take on global logistics with Optimal Dynamics’ sequential decision AI platform

TechCrunch

Like “innovation,” machine learning and artificial intelligence are commonplace terms that provide very little context for what they actually signify. A classic problem is how to optimize an airline’s schedule to maximize profit. Trying to train a computer on weird edge events [like that] is hard,” he said.

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8 big IT failures of 2023

CIO

Both United Airlines and Hawaiian Airlines saw service outages in 2023 resulting from wonky software upgrades, and Southwest ended the previous year with a Christmas travel meltdown blamed on outdated systems. Probably the worst IT airline disaster of 2023 came on the government side, however.

Airlines 207
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Data and gen AI: Keys to Air Europa’s digital strategy

CIO

Case in point is Spanish airline Air Europa, even though their longstanding approach to data has given them a jump on applying the technology. But it’s still early days since ChatGPT burst on the scene in 2022. So large corporations are still being put to the test with their implementing processes.

Strategy 173
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What is RPA? A revolution in business process automation

CIO

Others see RPA as a stopgap en route to intelligent automation (IA) via machine learning (ML) and artificial intelligence (AI) tools, which can be trained to make judgments about future outputs. What are the benefits of RPA? RPA provides organizations with the ability to reduce staffing costs and human error.